Customer Service Experience

Tamikka L. Owens

**** */* **** **

Columbia, SC *9204

Phone: 843-***-****

Alt Phone: 803-***-****

ad5rzp@r.postjobfree.com

Ability Summary

Enthusiastic hard working individual with 15 years customer service experience. Excellent commnunication skills and able to work with minimum supervision. Works well with others and team oriented. Employment History

Production Staff Worker

02/2017 - 04/2017 The Staffing Alliance 3557 Lackey St, Columbia, SC Fabricates parts and joins them together to construct products like aircrafts, automobiles, electronics and household appliances. Some assemblers specialize in a particular part, such as electric motors, or a type of product, such as office machinery. Apply engineering theory and principles to problems of industrial layout or manufacturing production, usually under the direction of engineering staff. May perform time and motion studies on worker operations in a variety of industries for purposes such as establishing standard production rates or improving efficiency.

Mailroom Inserter/Press Helper

03/2016 - 12/2016 Aiken Standard 326 Rutland Dr NW, Aiken, SC Wrap packages or bundles by hand, or by using tying machines. Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing. Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures. Sort and route incoming mail, and collect outgoing mail, using carts as necessary. Affix postage to packages or letters by hand, or stamp materials, using postage meters. Load and unload items from machines, conveyors, and conveyances. Operate machinery used in the production process, or assist machine operators. Place products in equipment or on work surfaces for further processing, inspecting, or wrapping. Examine products to verify conformance to quality standards. Start machines or equipment to begin production processes. Mailroom Inserter

02/2016 - 03/2016 The Post an Couier 134 Columbus St, Charleston, SC Wrap packages or bundles by hand, or by using tying machines. Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing. Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures. Sort and route incoming mail, and collect outgoing mail, using carts as necessary. Affix postage to packages or letters by hand, or stamp materials, using postage meters. Team Member

06/2015 - 08/2015 Burger King 1812 Sam Rittenberg Blvd, Charleston, SC Serve customers in eating places that specialize in fast service and inexpensive carry-out food. Accept payment from customers, and make change as necessary. Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper. Clean and organize eating, service, and kitchen areas. Notify kitchen personnel of shortages or special orders Photo Assistant

02/2010 - 02/2015 Shawn W Photos 1534 Evergreen st, Charleston, SC Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

Cook

06/2004 - 11/2004 Church's Chicken 2101 NW 79st, Miami, FL Maintain sanitation, health, and safety standards in work areas. Clean food preparation areas, cooking surfaces, and utensils. Verify that prepared food meets requirements for quality and quantity. Cook and package batches of food, such as hamburgers or fried chicken, which are prepared to order or kept warm until sold. Prepare specialty foods, such as pizzas, fish and chips, sandwiches, or tacos, following specific methods that usually require short preparation time.

Cook

05/2001 - 01/2003 International House of Pancakes 1020 W Hallendale Bch, Hallandale, FL Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.

Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters. Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock. Turn or stir foods to ensure even cooking.

Season and cook food according to recipes or personal judgment and experience. Waitress

11/1998 - 04/2001 International House of Pancakes 201 S Federal Hwy, Dania, FL Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect payments from customers.

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Prepare checks that itemize and total meal costs and sales taxes. Take orders from patrons for food or beverages.

Housekeeper/Custodian/Laundry Worker

06/2000 - 10/2000 Ocean Inn Motel 3405 N Ocean Dr, Hollywood, FL Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. Disinfect equipment and supplies, using germicides or steam-operated sterilizers. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors. Drive- Thur Cashier

05/1998 - 11/1998 Mc Donald's 100 East Broward Blvd, Fort Lauderdale, FL Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishments.

Education and Training

Issuing Institution Location Qualification Course of Study Gainesville Job Corps Gainesville, FL High School Diploma General High School Curriculum Certification Title Issuing Organization Completion Date

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