Rico Townsend
Matteson, IL *0443
ad5rys@r.postjobfree.com
To obtain a permanent position where skills in gathering and analyzing information can be used to maximize a firm’s goals.
Work Experience
Corporate Accounts
Fireking/Cennox - Tinley Park, IL – 2017-Present
• Received work orders for safes at various locations and set up service.
• Provided great customer service in resolving minor safe issues via phone support.
• Followed up on all work orders till they were completed and closed.
• Maintained relationships with vendors and technicians to keep services fluid. Loan Officer
Avant – Chicago, IL – 2015-2017
• Provided great customer service to customers with their personal loan issues.
• Maintained and updated customer accounts to their specifications.
• Verified customer information for loan approval.
• Answered various questions to assist customers in the loan process. Education
BA in Marketing
Southern Illinois University at Carbondale Class of 2006 Additional Information
Computer Skills
Microsoft Word
Microsoft Excel
SPSS
Power Point