Maribel parra ad5ryf@r.postjobfree.com phone 520-***-****
To join an interactive organization that offers me a constructive workplace for communicating and interacting with
customers and people
Summary of Qualifications
* Works effectively as a team member
* Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible
* Possess effective planning, organizational, communication, presentation and interpersonal skills
* Professional known for making managerial decisions, using discretion and processing highly confidential
information
* Electronic make panel and outlet and outside lights layout and wire
Work Experience
Customer Service Representative-Tucson, AZ S year
Conwvans
* Confer with customers by telephone or in person to provide information about products or services, take or enter
orders, cancel accounts, or obtain details of complaints
* Check to ensure that appropriate changes were made to resolve customers’ problems
* Refer unresolved customer grievances to designated departments for further investigation
* Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise,
refunding money, or adjusting bills
* Complete contract forms, prepare change of address records, or issue service discontinuance orders, using
computers
* Billing code
* Date entry
* Account billing book
Aguero
Customer service and billing department and recall call
Forklift-Tucson, AZ
Tucson Container Corp
* Move levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or
elevating platforms, to load, unload, transport, or stack material
* Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and
complete delivery
* Manually or mechanically load or unload materials from pallets, skids, platforms, cars, lifting devices, or other
transport vehicles
* Move controls to drive gasoline- or electric-powered trucks, cars, or tractors and transport materials between
loading, processing, and storage areas
* Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for
transport to designated areas
* Weigh materials or products and record weight or other production data on tags or labels.
* Perform routine maintenance on vehicles or auxiliary equipment, such as cleaning, lubricating, recharging
batteries, fueling, or replacing liquefied-gas tank
* Operate or tend automatic stacking, loading, packaging, or cutting machines
October
8 years Customer Service-Tucson, AZ October 2003-July 2018
Tucson Container Corp
* Confer with customers by telephone or in person to provide information about products or services, take or enter
orders, cancel accounts, or obtain details of complaints
* Check to ensure that appropriate changes were made to resolve customers’ problems
* Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as
well as actions taken
* Refer unresolved customer grievances to designated departments for further investigation
* Determine charges for services requested, collect deposits or payments, or arrange for billing
* Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise,
refunding money, or adjusting bills
* Complete contract forms, prepare change
Education
High School Diploma or Equivalent, General Studies
Sunnyside High School
Tucson, AZ