Haritha Sri Batchu
Business Analyst
CONTACT
Phone: 913-***-****
Email: ad5ry3@r.postjobfree.com
Location: KS, USA
LinkedIn: linkedin.com/in/haritha-sri-
batchu-492450190
SKILLS
Methodologies:
Agile (Scrum), Rational Unified Process
(RUP), Waterfall
Data analysis:
Excel, SQL, Alteryx, IBM Cognos.
Data visualization tools: Tableau,
Power BI, QlikView
Documentation:
BRD, FRD, SRS, BPMN
Project management tools:
Jira, Confluence, Trello, MS Project, MS
Excel, MS SharePoint, Primavera,
BusinessObjects, Project Management
UML and prototyping tools:
MS Visio, Smart Draw, IBM Rational Rose,
Balsamiq mock-ups, Sketch
Analysis Skills:
Cost/benefit analysis, Impact analysis,
GAP analysis, Risk analysis, SWOT analysis
CRM & ERP system:
Salesforce, SAP
Tracking / Other tools:
HP Quality Center, JAD, CRM, Rational
ClearQuest, RTM, UAT, MS Office (Word,
Excel, Access, Outlook), Microsoft Teams,
Slack, Microsoft Excel .
Other skills:
Stakeholder engagement and
management, Problem-solving,
Negotiation, Decision-Making,
Documentation, and Presentation, Verbal
communication.
EDUCATION
Master of Science in Computer Science
University of Central Missouri, USA
Bachelors in Electrical and
Electronics Engineering
R.V.R&J.C College of
Engineering Guntur, India
SUMMARY
• 3+ years of experience as a business analyst guiding cross-functional teams through the various stages of the software development life cycle (SDLC) to successfully provide scalable, automated solutions.
• Skilled in converting intricate business procedures into useful insights and practical analytical solutions.
• Expert in using Tableau and Power BI and other data visualization tools to build interactive dashboards and reports that highlight important performance indicators.
• Proficient in documentation, including BRD, FRD, SRS, and BPMN, which guarantees alignment and transparent communication with stakeholders.
• Expertise using Agile (Scrum) approaches to support project management and agile development.
• Excellent analytical abilities: able to perform impact, GAP, risk, cost/benefit, and SWOT analyses to find areas that could use improvement.
• Experience with ERP software, such as SAP and Microsoft Dynamics, which facilitates more efficient enterprise resource planning. EXPERIENCE
Bank of America, KS May 2023 - Present
Business Analyst
• Gathered, analyzed, and translated business requirements into user stories with supporting documentation, including acceptance criteria, process flows, and wireframes, to document and communicate functional requirements.
• Performed Gap analysis to evaluate current business processes (As-Is) and define the desired future state (To-Be), utilizing tools such as Gantt chart.
• Utilized Power BI to create visually engaging dashboards highlighting essential KPIs, promoting transparency, and positively impacting business outcomes with a 20% improvement.
• Streamlined mortgage approval process by automating document verification and optimizing client communication, resulting in a 25% reduction in approval times and significant operational cost savings.
• Created and executed UAT test cases, ensuring the validation of business processes, resulting in a 30% reduction in post-release production issues and enhanced user satisfaction.
• Fostered a feedback-driven environment, leading to a 25% increase in actionable insights integrated into future sprints based on team input during Sprint Review meetings.
Prop Technology, India Jan 2020 – Jul 2022
Business Analyst
• Orchestrated the Requirement Traceability Matrix and effectively employed Jira for meticulous bug and issue tracking, resulting in a notable 15% reduction in project delays.
• Contributed invaluable support to marketing teams through the delivery of data-driven insights, enhancing targeted campaigns and culminating in a remarkable 25% surge in app downloads.
• Delved into market trends and user behaviors utilizing Excel and SQL, facilitating data-informed decision-making processes.
• Crafted comprehensive project documentation, encompassing Business Requirement Documents (BRD), and adeptly translated requirements into refined use cases and prototypes, fostering a 15% enhancement in project clarity and operational efficiency.
• Leveraged BPMN tools, specifically MS Visio, to diagram end-to-end processes, offering proposals for streamlined workflows.
• Maintained detailed testing documentation, including test plans, test cases, and test scripts, ensuring transparency and traceability throughout the testing phase.