Customer Service

Sonja P. Tran

**** ******** **. ** ********* Minnesota 55901 ad5rvq@r.postjobfree.com 507-***-****

EDUCATION

Bachelor of Science University of Minnesota, Twin Cities

College of Food, Agriculture, and Natural Resource Sciences Expected May 2027

●Major: Fisheries, Wildlife, and Conservation Biology

●GPA: X.X / 4.00

Relevant Coursework

Vet Studies I & II Senior year, high school

●Learned about what vets/vet techs do in the hospital, learned how to insert needles, etc.

●Requirement for this class was to volunteer at pet hospitals/clinic

●Volunteered at Blue Pearl Emergency Pet Hospital

EXPERIENCE

Charter House Mayo Clinic - Server, Rochester, MN February 2023 – Present

●Take food orders, ran food out to tables, managed multiple tables simultaneously in an effective manner, made sure food got out in an orderly fashion, assisted with the prep of side work, cleaned

Moka - Barista, Rochester, MN February 2023- June 2023

●Make coffee drinks, take customer orders, make food orders, clean seating tables

Starbucks - Barista, Rochester, MN March 2022-October 2022

●Make coffee drinks, take customer orders, make food orders, clean seating tables

LEADERSHIP EXPERIENCE

Student Council - John Marshall High School, Rochester, Minnesota 4 years in high school

●The council comes up with decisions for bettering the school and environment, volunteered at food shelters together, raised money for organizations

SKILLS

Language: Fluent in English, Vietnamese

Technical Skills: Customer Service, Technical Thinking, Time Management, Teamwork

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