System Administrator It Support

Frank J. Aranda

*** ******** **** **, ********* GA 30188 ad5rv5@r.postjobfree.com Phone: 470-***-****

SUMMARY:

Dynamic IT professional and System Engineer with over 10 years of experience. Certified in AWS Cloud Architect Associate, AWS Cloud Practitioner, Cisco CCENT/CCNA, A+ IT Technician, Network+, and ITIL. Proven track record of leadership and collaboration, adept at managing multiple priorities with a positive attitude. LAN, WiFi, Switches, Meraki configuration Skilled, in problem-solving, detail-oriented, and possessing strong leadership qualities. Proficient in PowerShell scripting, system administration, Microsoft o365 Administration, Exchange, VMware and network infrastructure monitoring.

EXPERIENCE:

Corporate Systems Administrator

OLDCASTLE, Atlanta, GA Apr 2015 –Present

Led IT support for internal systems and network infrastructure.

Cisco switches, Meraki (LAN, WiFi configuration), WAN Monitoring, Traffic analysis

Directed O365 administration, including Microsoft Exchange On-Prem and cloud.

Managed Azure Active Directory, overseeing user and group management.

Implemented PowerShell scripts for automation tasks in mailbox management.

Spearheaded Cisco phone systems administration and configuration.

Orchestrated Windows Server 2012 R2 backup and administration.

VMware, Sphere system developments

Oversaw network node monitoring via SolarWinds for troubleshooting.

Provided primary support via Service Now for executive and corporate users.

Procurement support: CDW, Dell, Cisco, Konica Minolta, IBM and CAPEX support.

Supervised printer server administration and managed systems procurements.

Created and disseminated technical documentation for troubleshooting and processes.

Technical Support Specialist

BRAINSTORMUSA. Atlanta, GA Nov 2014 – Apr 2015

Provided expert IT support for internal systems and network connections.

Administered Windows Server 2008 and managed storage.

Assisted in leading network changes and device installations.

IT Application support specialist

Crawford & Company Canada Inc. Kitchener, ON 2010 – 2013

Offered top-tier application support in claims management system.

Conducted hardware and application troubleshooting.

Led internal user audits using Active Directory and Microsoft Exchange 2010.

Installed and configured networked printers and workstations.

Supported specific Client/Server applications and performed system configurations.

CERTIFICATIONS:

AWS Cloud Architect Associate (2023)

AWS Cloud Practitioner (2022)

Cisco CCENT & CCNA (2020)

ITIL (2014)

CompTIA A+ IT Technician (2009)

CompTIA Network+ (2009)

EDUCATION:

Systems Engineering and Network Administration 2014 Conestoga College

Kitchener, ON. Canada.

Associate Degree

OTHER SKILLS:

Bilingual: English and Spanish

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