Customer Service Data Entry
Resume:
SANDRA RAMOS
Dade City, FL ***23
***********@*****.***
OBJECTIVE
To obtain a challenging position which will utilize my skills and knowledge, allowing opportunity for growth and advancement as I serve in a dedicated and professional manner. EDUCATION
Airline Travel and Tourism Certification, Southeastern Academy High School Diploma, German Rieckehoff
EXPERIENCE
2019-Present
Customer Service Representative/Scheduler (At Home) Carecar Dade City, FL Provide excellent customer service and effectively address customer questions by receiving inbound calls concerning all transportation related issues like scheduling trips, assisting customers with driver details, updating account information, providing benefits since we worked with different health plans throughout the US, and so much more. 2017-2019
Receptionist/Assistant La Paz Day Spa & Salon Houston, TX Perform many duties, from opening the salon in the morning, getting it ready for daily operation, answering all incoming calls, scheduling clients, answering all messages, ordering supplies, greeting clients, confirming next day appointments, keeping the salon clean and organized, checking in/out clients, taking payments, stocking supplies, etc. 2016-2017
Customer Service Agent (At Home) Sykes Houston, TX Provided excellent customer service and effectively addressed customer questions by receiving inbound calls concerning account information, checking their order status, issuing refunds, updating account information, etc.
2009 – 2016
Billing Support Specialist Houston Stat Medical Houston, TX Processing and completing hospital orders for Medical Equipment. Verifying insurance information through Medicare and an all-Private Insurance, checking claims status, processing payments, data entry, customer relations, calling hospitals and doctor office to obtain medical records, answering any customer questions.
SKILLS
Telephone Etiquette, Detail Oriented, Customer Service, People Oriented, Type 35 wpm, Fast Learner, Microsoft Word, Outgoing, Bilingual-Spanish, Microsoft Office, Friendly, Energetic, Accounts Payables, Accounts Receivables, Airline Knowledge, Security, Payroll, Human Resources, Purchasing, Data Entry, Translator, Scheduling, Dispatching
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