Information Technology Technical Support
Resume:
Dave Ashley
Larsen, WI 54947 ad5rcz@r.postjobfree.com 443-***-****
Information Technology Specialist
Network Administration / Hardware & Software Platforms / Telecommunications Forward-thinking IT Expert with a 10+ year track record for saving money, creating opportunities to stretch dollars, and turning organizational goals into reality. Leverage skills to find better way to get things done and creatively overcome obstacles. Provide comprehensive and high-quality leadership and support to meet the needs of a growing organization. Diverse industry experience, including extensive IT development and support for academic and for-profit biotech/research. Talented hands-on professional who is
recognized for consistent ability to:
Core Competencies & Value Offered
24/7 Technical Support Network Systems Configuration Team Leadership
Full Project Lifecycles Ground-Up Infrastructure Implementation Installations
Troubleshooting Disaster Prevention & Recovery Cost Control & Reduction
Systems Security Vendor & Client Relationship Management Staff & Consulting Roles
Technology Integration Network Design & Architecture Upgrades & Migrations
Project Management Computer Build & Repair Website Design & Maintenance Technology Profile SOFTWARE: Windows NT 4.0 – 2022 32/64-bit Servers, Lync VOIP 2010 – 2016 Servers, Linux Environments (RHEL, Ubuntu, Debian, CentOS etc), Mac OS 7-13x, Citrix Xen, Novell Netware 5, IBM OS/2, SCO UNIX, DNS & DHCP Services, Wireless Services, Video Conferencing & Editing, Networking Software/Topology, Microsoft Office Mac & Windows, A+ Certified Technician.
HARDWARE: Macintosh, Intel, AMD and SGI Systems, HP, Lexmark [etc.] Printers, Dell, HP Compaq, Toshiba Desktops & Servers, Projectors, Polycom & Tandem Video Systems, Cisco Devices, Network Storage Devices, Wireless 802.11 Routers, etc., Polycom, Cisco VOIP Devices, Cisco ASA Firewalls. NETWORKING: WWW Services, Exchange Mail 2003 - 2019, DHCP, DNS, VPN, Linux Mail Services, VPN (Cisco Client, Cisco Site to Site Tunneling, Non Cisco Clients, Cisco Devices, Microsoft IIS 5-7 Services, Visual Basic, Basic COBOL Programming, AS400, VMware Services 4-6.5, Cisco Call Manager, Blackberry Services, Lync 2013, Asterisk, Trixbox, FreePBX, Digium, Microsoft, Cisco VOIP & Cloud Services, Citrix Services (Azure, Google, Amazon). Professional Experience IT/IS SENIOR NETWORK SYSTEMS ADMINISTRATOR: CDCB (2015 to Present) Design, Implement and maintenance various IT/IS technology platforms, ranging from Project Implementation, Budget/Vendor management, Network Architect/design, DELL/HP SERVERS, Apple desktop/Servers and OS, Linux Distros(Redhat, Suse, Debian, BSD etc), Windows 2003 – 2022 Servers(AD, DNS, DHCP, IIS, GPO, etc), CISCO Security(ASA’s, Switches & Routers), VMWare(Versions 5.5 – 8.x VShpere/VDI deploy and management), SQL Servers, Exchange 2010-2019, Cisco UC, Digium & Opensource VOIP, Windows Server AD Admin, Amazon Cloud Services & various SAN devices IT NETWORK ADMINISTRATOR: NexusInformatics, Inc. (2014 to 2015) Implement and maintenance various IT/IS technology platforms, ranging from Windows 2003 – 2012 Servers(AD, DNS, DHCP etc), CISCO Security(ASA’s, Switches & Routers), VMWare(Versions 3.5 – 5.5, VShpere Server and client), SQL Server, Exchange 2013, Cisco UC VOIP, Windows Servers admin, & SAN devices. IT/IS SENIOR NETWORK ADMINISTRATOR: Phoenix International Holdings, Inc. (2013 to 2014)
Transform requirements into solutions.
Ensure continuity of services.
Employ dynamic resolutions to problems.
Managerial position overseeing a staff of 3, in additional to hands on Design, Development, implementing and maintenance of both current and forward thinking technology, to optimize growth and efficiency throughout multiple locations in the U.S. This involved working with Windows, Windows Server AD Admin, Linux, VMWare, HyperV, SQL, Exchange 2007-2010, VOIP & SAN Servers. In addition to various network devices from Cisco, Juniper, Netgear, DLink, Dell, Asterisk and Polycom. IT/IS ADMINISTRATOR: NIH (National Inst. Of Health) (2012 to 2013) Contractual position, working with Windows Servers, Linux Servers (User Account creation, Samba, Apache Admin), Active Directory, Blackberry Services, VMWare Services, Citrix Services, SAN Devices, and various project deployment.
IT/IS ADMINISTRATOR: GSE SYSTEMS, INC (2011 to 2012) Asked to transition successes for newly emerging and stand-alone technologies. Autonomously provided continuous level 3 IT support for over 200 users, in the U.S. and international offices. These services range from Exchange Servers, Data Servers, SQL Servers, SAN & Cisco Devices, Linux Servers (User Account creation, Samba, Apache, Sendmail & Postfix Admin).
IT CONSULTING
PROFECTUS BIOSCIENCES, INC., (2004 – 2014)
Technology-based vaccine company devoted to the treatment and prevention of chronic viral diseases.
Equipped ground-up, start-up business with technology infrastructure (initially a Linux Networking Environment; transitioned to Windows 2008).
Linux Servers(User Account creation, FTP, SQL, Samba, Apache, Sendmail & Postfix Admin)
Supported competitive growth from 4 offices to expansion of one floor (20 offices), and an additional New York site. Enabled connectivity for chemists, biotechnicians and stakeholders to secure millions in grants. LENTIGEN CORPORATION (2006 – 2008)
Manufacturing and development of lentiviral vectors (proprietary gene delivery for biotechnology and medicine).
Implemented an entire new infrastructure. Tripled e-mail speed; enhanced global internet connectivity.
Introduced overall network system helping to secure 3 grants ranging from $50K to $1.5M. UNIVERSITY OF MARYLAND / BIOTECHNOLOGY INSTITUTE, Baltimore, MD The Institute administers 4 biotechnology research centers; and bioscience outreach, education and ethics. The Institute of Virology was migrated to UMB under the University of Maryland School of Medicine in 2007. The Institute of Human Virology is the first U.S. center to combine large laboratory, research and patient care facilities under one roof; focused on diagnostics and therapeutics of HIV, AIDS and viral/immune disorders. IT Coordinator / Supervisor: Institute of Human Virology (2003 to 2009) Tapped to fill newly created position and charged with implementing an OS System. Hired and developed an associate to facilitate grant funding. Helped lead department-wide brainstorming, mediation and conflict resolution. Consistently received “exceeds expectation” performance reviews.
Led in-house integration of first email supporting HTML. Saved $18K in outsourcing costs.
Served on team implementing university-wide CAT-5 cabling that increased productivity by 80%.
Moved users from a Windows NT to Windows 2003 environment. Enabled the control of installs, connectivity and access. Facilitated an increase in researchers and residual grant funding. IT Support Associate: Institute of Human Virology (2000 to 2003) Asked to transition MBC successes for newly emerging and stand-alone Virology. Autonomously provided 24/7 IT support to 100+ users on 4 floors.
Migrated Virology from Gateway to Dell; ramped up overall speed and productivity by 50%. IT Support Associate: Medical Biotechnology Center (1998 to 2000) Recruited as the sole help-desk troubleshooter and support for MBC and IHV divisions. Provided 24/7 support for 100 users. Reported to the Director of IT; personally serviced 80%+ of Center’s IT resolution issues.
Led SGI System 3D modeling project (research, vendor relations, budget and planning) at a cost of $5K; project helped secure $1.5M in grant monies.
Introduced centralized network printing; saved $400 a week while improving output speed by 90%. BETTER BUSINESS BUREAU, Baltimore, MD 1997 to 1998 Consumer and business intermediary to resolve disputes and facilitate communication / ethical business practices. Systems Administrator
Overhauled antiquated and cost-draining systems technology; reported to the President. Developed a well-received ROI-based budget; negotiated terms with Hewlett Packard, Dell and other vendors.
Researched, planning and influenced BBB’s positioning to a then-state-of-the-art Gateway-based network. DOR-VAN-TE, INC., Irvington, NJ 1991 to 1996
Start-up U.S. / West Indies rice and grain import / export firm with 10 employees. IT Technician
Autonomously managed all IT network upgrades, troubleshooting and maintenance activities. Converted entire system on a shoestring budget (graphics, printers, modems, etc).
Slashed widespread costs with efficiency improvements, including $50 a month with internet consolidation. Education WESTCHESTER BUSINESS INSTITUTE, White Plains, NY 3.8 GPA Associate Degree in Computer System Management (1993)
Recognized with Student of the Quarter, Perfect Attendance and President’s / Dean’s List honors. A+ Certification Data Services & Training (1997), AEROTEK, Towson, MD
Contact this candidate