Network Engineer Project Management

Pankaj Mahajan

Pune, MH, ****** +91-830*******

*****-***********@*****.***

Cisco ID-CSCO135760031 (CCNA),CSCO14470074 (CCNP-ENARSI)

Profile Summary

CCNA certified with 8.5 years of experience as a Network Engineer in design, implementation, configuration and maintenance, LAN-WAN network. Routing- switching protocols-BGP, OSPF, RIP, EIGRP, static, default routing. Cisco, Aruba, WLC, Meraki, jump host, Cellular modem.

Routing Skills: -

Configuration and troubleshooting routing Protocols like Static Routing, Default Routing, RIP v1/v2, OSPF, BGP.

AAA TACACS configuration, Cisco Meraki Firewalls-MX series, Router replacement, IOS upgradation

Cisco Routers: ASR 920 series, ISR4430,4431

Switching Skills: -

VLAN, Inter VLAN Routing, VTP configuration, DHCP, VLAN, SNMPVv1, v2, v3.STP, RSTP, PVSTP, ISL & 802.1 Trunking, Ether Channel, Port Channel, Cisco Meraki Switches-MS series

Cisco Switches: -Cisco Tech routes, Raise COMM, catalyst 2960, 2960, 3850, 9K series-9200,9300, 4000 SERIES.

Firewall Skills: -

Configure & troubleshooting IPsec VPN, ACL, Policy, NAT.

Experience on Configuration, troubleshooting and managing Cisco Meraki firewall.

Wireless Controller (WLC) and Wireless Access Point (AP) skills: -

Configure & troubleshooting Cisco WLC: CISCO 5510, 9800

Configure & troubleshooting of Aruba VC (Virtual Controller)

Access points -Aruba, Cisco and Meraki AP: Aruba 200,300,500 Series, Cisco AP, Meraki AP

Other Skills: -

Experience in implementation of fiber and Mw network.

Network Management & Monitoring Tools:

Putty, Secure CRT, Solar Winds Monitoring, IRIS, Wireshark packet analyzer for packet analysis, Service Now (Nucleus).

EXPERIENCE

Technology Analyst

Infosys Limited 26 Sep 2022 – Present

Omnes Aerospace & IT PVT LTD. (Infosys Limited 3rd party payroll.) 15 Feb 2022 - 23 Sep 2022

Responsibility:

* Responsible for configuration, maintenance and troubleshooting of Optus network (Australian Client).

* Change management, represent all Infra Changes into a CAB call with client.

* Incident Management, Request Management, Problem Management, Project Management

* Audit of transition sites

* Check vulnerability of devices

* Responsible for implementing the network related changes based on the client's service requests

* Develops, documents and implements new processes and procedures which improve the department’s ability to provide World Standard client service.

* Supervisory experience over atleast5-6associates

* Configure & troubleshooting all Networking Devices across the enterprise including switches, router, Meraki firewall, Wireless Access points.

* IOS upgradation/downgrade

* Raise a TAC with vendor like: Cisco, Aruba.

* Provide Key role in handling SNOW queue (Ticketing Tool-Service now).

* Monitoringandcapturingthetrafficusingnetworkmanagementtoolslikesolarwinds, IRIS.

* Configured, troubleshooting and providing level 1,2 support for the customers.

* Responsible for maintaining and troubleshooting communication networks like LANs, WANs.

* Solving technical issues, ensuring network security, providing technical support to customer

* Performing administration on BGP and OSPF routing protocols.

* Install and configure new devices (Cisco, juniper, Meraki firewall, Aruba, Access points,

Cellular Gateway) with device replacement.

* Raise RMA against faulty Device.

* Tools-Nucleus (Service Now), Cisco Meraki, Solar Winds, Helix, HLR finder, Putty, Secure

CRT etc.

* Ensured SLAs are achieved, and client expectations are met.

* Configure & troubleshooting of wireless 4G devices like Cellular Gateway and Huawei Modem

* Configuration and troubleshooting of WIP router 4G cellular profile.

Mw Network Quality Engineer 16 Aug 2020 – 14 Feb 2022

Quess Corp Ltd (Reliance Jio info com Limited 3rd party payroll). 10 April 2017-08 April 2019

Responsibility: -

* Managed &control protocols for LAN/WAN infrastructure.

* Installation and troubleshooting of Enterprise link.

* FirstLeveltroubleshootingforEnterprisecustomeronlivenetworkfault.

* ConfiguredandtroubleshootCiscoASR-903,920-O,920-Iand901Router.

* Configured and troubleshoot on switches Cisco Tech routes, Raise COMM,2960, 3600, 3750 core

switches.

* Trouble shooting and configuration on vlan, ACL, Ether Channel.

* Installation and Configuration of Mw, UBR, Routers, Switches.

* Troubleshooting Network LANs, WANs related issues.

* NOC Hoto and NOC AT with coordination Network Operation Centre

* Supports for the onsite and offsite network device installations & replacements.

* Coordinating with Clients & Troubleshooting Network Issues

* Analyzing the root cause of outage

* Checking backhaul connectivity by pinging gateway IP.

* Monitoring Quality Control during the installation.

* Interact directly with customers, field technicians, service contractors, and field service

coordinators to troubleshoot and resolve network-related issues.

* Provide remote troubleshooting and fault finding if issues occur upon initial installation.

* IOS up-gradation

* LinkcommissioningbetweentwoormoresitesbyusingMicrowaveandFibermedia.

* Raise RMA against faulty router.

* Resolving technical case solver the phone/remote support, Preparing planning RCA as per requirement

* Taking ownership of the escalated case and follow up until resolution.

* Providingthefeasibility&bandwidthtotheEnterprisecustomersasperrequirements.

* Maintaining the tracker for all above activity till Execution.

* Resolve issues related Cisco, Routers and Switches, Microwave.

* Troubleshooting for live site issues such as site-down, line-issues in site connectivity,

link configuration between sites.

Custer Engineer 03 Jan 2020 – 14 Aug 2020

Team lease Pvt. Ltd (ATC India Infrastructure Limited 3rd party payroll)

Responsibility:

* Support team for planning and implantation of network activity.

* Reduced the breakdown as least as possible / downtime through effective maintenance by

* Fault analyzing &Troubleshooting of Network infrastructure.

* Transmission Network Monitoring, Fault management and emergency fault restoration supervision.

* Resolve issues related networking devices like BTS, Microwave and fiber.

* Power plant (EMERSON, ELTEK, DELTA) and commissioning.

* Resolution of SMPS issues.

* Taking follow up and coordination with site technician and supervisors.

* Analyzing the root cause of outage

* Planning for periodical maintenance.

* troubleshooting includes physical investigation, guiding step by step reseating/changing

cables, SFP, modules, fan and Power supply in network devices.

* Handling and solving hardware related issues and problems.

* Resolve issues related Microwave and fiber.

* Taking follow up and coordination with site technician and supervisors.

* Analyzing the root cause of outage

* Planning for periodical maintenance.

Field Manager 09 Apr 2019 – 30 Dec 2019

E-Governance Solutions Private Limited

Responsibility: -

* Installation and Configuration of Routers, Switches, fiber termination

* Provide Level-1/2 support 24*7 and troubleshooting Network LANs, WANs related issues.

* Good Hands-on Experience Configuration, Troubleshooting and Implementation of network

devices.

* Supports for the onsite and offsite network device installations & replacements.

* Coordinating with Clients & Troubleshooting Network Issues

* Analyzing the root cause of outage

* Leading the cluster for I&C

* Taking updates from field executives

* Checking physical installation on site

* Monitoring Quality Control during the installation.

* Civil AT

* Cable AT

* To fill Measurement book and submit to government.

* Router configuration, port configuration

FM Engineer 16 Nov 2016 – 24 Mar 2017

Evolve Technology & Services India Pvt. Ltd

Responsibility: -

* 1st Line of Maintenance i.e., Alarm Handling, Fault Diagnosis & Rectification of Aircel India

Ltd

* Provide first-level technical support; assisting users who have network problems.

* Handling of Customer

* Provide 24X7 supports to provide network availability.

* Troubleshooting for live site issues such as site-down.

* Installation and Configuration of Routers, Switches, fiber termination, Huawei BTS etc.

* Daily reporting of site status to Project Manager and maintain Good Relationship with

Customers.

* 1st Line of Maintenance I.e. Alarm Handling, Fault Diagnosis & Rectification of Aircel India

Ltd

* Troubleshooting for live site issues such as site-down, line-issues in site connectivity,

link configuration between sites.

ATP Engineer

Triads Tech Solutions 08 Apr 2016 – 01 Oct 2016 IKYA Human Capital Solutions 02 June 2015 – 15 Feb 2016

Responsibility: -

* Coordinate Team for Installation, commissioning & integration of Microwave links.

* Installation of Cisco ASR-903, 920-O, 920-I and 901 Routers, Microwave links for RJIO 4G

project.

* Configuration and troubleshooting on Cisco ASR-903, 920-O, 920-I and 901 Router.

* Effective team handling, proper resource management & perform the task into given time

duration.

* Site Integration and commissioning.

* Coordinate Team for Installation, commissioning & integration of Cisco Routers & Microwave

links.

* IOS up-gradation in Cisco ASR-903, 920-O, 920-I and 901 Router.

* Troubleshooting for live site issues such as site-down, link configuration between sites,

replacement of faulty router etc.

* Traffic Shifting, Site Integration.

* Checking physical installation on site (antenna mount, MDU-ODU mount, grounding etc.)

* Leading the cluster for I&C

* Taking updates from field executives

* Resolve the issues related to MW antennas and fiber.

Kinetic Taigene Electrical Co Pvt ltd 18 July 2014 – 01 June 2015

Trainee

Responsibility: -

* Worked as Trainee engineer in Production department

* Winding

* Machine operator

Certification & Trainings:

CCNP ENARSI Certified,Cisco Certified Network Associate (CCNA) Certified, Completed professional training of CCNP R&S.

Certifications pursuing- Cisco Certified Network Professional (CCNP) Enterprise, Palo Alto Firewall

Completed Microsoft Certified Solution Associate (MCSA) training.

MSCIT-92%

Education Qualification:

4 Years Bachelor of Engineering in Electronics and Telecommunication Technology/Engineering with 60% First Class 2014).

HSC (Science) with 76% First Class with Distinction-2010

SSC with 85.38% First Class with Distinction-2008

Personal Profile:

Name: Pankaj Suresh Mahajan

Date of birth-08th Dec 1991

Gender-Male

Marital Status-Married

Hobbies-Net surfing, learning new things, discussing on Technical stubs

Languages-Marathi, Hindi and English.

Birthplace- Amaleshwar Nagar, Amalner, Dist-Jalgaon.Pin-425401

Declaration:

I hereby declare that the above-mentioned information is true and genuine in best of my knowledge and information.

Place: Pune

Date: / / Pankaj S Mahajan

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