Forklift Operator Customer Service
Resume:
Katoria Harrington
Jackson, MS
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Forklift Operator
DHL - Roanoke, TX
June 2023 to Present
Operating Standup reach, sit down, dock stocker, & cherry picker Put away orders
Time management
Order fulfilling
Load & unload trailers
Forklift Operator
Stanley Black & Decker - Northlake, TX
August 2022 to May 2023
• Forklift operator
• Receiving truck orders
• Put aways
• Order picking
• Inventory
Lead Technician 1, Forklift Operator
Reconext - Grapevine, TX
October 2021 to August 2022
• Troubleshooting devices
• Attaching motherboards
• Key injection
• Deployment
• Boarding
• Swapping
• Forklift Operator
• Unloading & loading pallets
• Shipping & Receiving
Service Advisor
Us Bank - Minneapolis, MN
November 2020 to September 2021
• Inbound calls
• Processing payments
• Service advisor
• First line resolution
• Account research
CSR - Customer Service Representative
Target - Edina, MN
February 2020 to October 2020
• Inbound calls
• Instant chat messages
• Outbound calls
• Front line customer service
• Remote position
• Customer communication through email
Customer Service Specialist
Comcast - Saint Paul Park, MN
July 2019 to February 2020
• Inbound calls
• Troubleshooting
• customer service
• sales
• driving incentives
• team lead
• Billing
• Technical support
Education
High school diploma in Basic
Lanier High School - Jackson, MS
August 2009 to May 2013
Skills
• Customer Service
• Customer Care
• Call Center
• Technical Support (1 year)
• Collections
• Billing
• Excel
• Medical Billing
• Negotiation
• Cold Calling
• Troubleshooting
• Sales
• Data entry
• Analysis skills
• Typing
• Account management
• Writing Skills
• Live chat
• Order picker
• Cherry picker
• Reach truck
• Warehouse supervisor experience
• Computer skills
• Customer service
• Typing
• Hospital experience
• Forklift
• Documentation Review
Certifications and Licenses
Forklift Certification
Driver's License
Assessments
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
October 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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