Customer Service Delivery Driver

Uzair Nazir

Brooklyn, New York, 347-***-****, ad5r86@r.postjobfree.com

PROFILE Dedicated and adaptable professional with extensive experience in customer service, sales, delivery, and cashier roles. Proven track record of providing exceptional service and building strong client relationships. Skilled in handling diverse responsibilities with efficiency and a customer-centric approach. Eager to leverage expertise in delivering exemplary service and contributing to the success of a dynamic team. EMPLOYMENT HISTORY

Dec 2022 — Present Cashier, Kashmir Halal Gyro Brooklyn

• Greet customers with a warm and friendly demeanor, providing excellent service throughout their visit.

• Accurately process customer orders, including taking food and beverage orders, handling cash and card transactions, and issuing receipts.

• Maintain a clean and organized cashier station, ensuring all necessary supplies are stocked and readily available.

• Assist in maintaining the cleanliness and hygiene of the dining area, including clearing tables and disposing of waste.

• Answer customer inquiries regarding menu items, ingredients, and pricing, providing knowledgeable and helpful responses.

• Collaborate with kitchen staff to ensure orders are prepared accurately and delivered to customers in a timely manner.

• Uphold the highest standards of food safety and sanitation, following all health and safety guidelines.

• Excellent communication and interpersonal skills, with the ability to interact positively with customers and colleagues.

• Ability to work efficiently in a fast-paced environment, remaining calm and composed during busy periods.

Jan 2023 — Apr 2023 Delivery Driver, Papa John’s Brooklyn

• Safely and efficiently deliver orders to customers in a timely manner, while adhering to company policies and traffic regulations.

• Provide excellent customer service by greeting customers warmly, confirming orders, and ensuring satisfaction upon delivery.

• Maintain cleanliness and organization of delivery vehicle, including routine inspections and maintenance checks.

• Handle cash and credit card transactions accurately, and reconcile payments at the end of each shift.

• Assist with in-store tasks as needed, including preparing orders, answering phones, and maintaining a clean work environment.

• Uphold Papa John's standards of quality and service, contributing to a positive team atmosphere.

• Valid driver's license and clean driving record.

• Ability to navigate efficiently using GPS or traditional maps.

• Strong communication and interpersonal skills.

• Capacity to work in a fast-paced environment and handle multiple tasks simultaneously. Mar 2022 — Jan 2023 Sales Representative, Toys Express Brooklyn

• Proactively engage with mall shoppers to promote and demonstrate a wide range of toys and games available at the Toy Express kiosk.

• Provide personalized recommendations and assistance to customers based on their preferences and needs, fostering positive shopping experiences.

• Effectively communicate product features, benefits, and promotions to drive sales and maximize revenue.

• Process customer transactions accurately and efficiently using point-of-sale (POS) systems, including cash, credit, and gift card transactions.

• Assist in inventory management tasks, including receiving shipments, restocking shelves, and conducting regular stock checks.

• Strong communication and interpersonal skills, with the ability to engage customers of all ages.

• Ability to work collaboratively as part of a team in a fast-paced mall environment.

• Reliable and punctual with a positive attitude and a proactive approach to sales. EDUCATION

Aug 2022 — Present Criminal Justice, Kingsborough Community College Brooklyn Sep 2018 — Jun 2022 High School Diploma, Rachel Carson High School Brooklyn SKILLS Conflict Resolution Expert

Problem Solving Expert

Ability to Multitask Expert

Effective Time Management Expert

Leadership Expert

Communication Expert

Fast Learner Expert

Customer Service Expert

Ability to Work Under Pressure Expert

Ability to Work in a Team Expert

Communication Skills Expert

Adaptability Expert

LANGUAGES English Highly proficient

Urdu Native speaker

Punjabi Native speaker

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