Sales Associate Customer Service

Rick Graf

**** **** ****** **, ******* WA ***** 360-***-**** *******@*******.***

Objective

Outgoing and friendly experienced senior sales associate,

Results driven Sales professional looking for opportunity to identify potential sales targets and grow sales base; coming with influence and negotiation skills, and guaranteed success in business-to-business sales and long-term customer relationships. Finally managing the product installation services.

Skills & Abilities

Communication: Conveys information persuasively both orally and in writing about products and color selections.

Collaboration: Shows respect and value for the skills, experiences, creativity, and contributions of teammates.

Product Knowledge: Experienced in all areas of flooring sales including product selections, cost work ups, and estimating for job quotes from $500 to $800,000 projects. Managed product installation services. Uses Measured Square proficiently in take offs and job calculations.

Experience Highlights

April 2021 to March 2024 Floor Express Inc. Tumwater

Sales/Project Manager for residential – Builder & Commercial. With estimations & field measures.

Developed relationships with new clients and typically exceeded sales goals & margins.

Used Builders networks proficiently ie. BXWA, Building connected, Plan Hub, Pipeline

Able to do draft field drawings of jobs as well as use Measured2

Ordered materials for jobs and scheduled with installations teams

Assisted sales floor pricing and layout

January 2020 to April 2021 Floor Trader Tacoma

Senior Sales Associate in Retail, Builder Sales, Commercial work, Restoration work

Developed relationships with new clients

Worked with Resto insurance work

October 2009 to October 2019 Great Floors, Lacey

Senior Sales Associate in Retail Sales, Builder Sales, & Commercial Sales, estimating in all 3 areas

Developed relationships with new clients and typically exceeded sales goals

September 2004 to November 2009 Thompson Tile& Stone

Outside Wholesale Tile Rep. responsible for Commercial, Builder & Dealer sales

In charge of Northwest Territory

June 1990 to May 2004 B & R Sales Flooring America

Warehouse assistant, Purchase & receiving materials, Field Estimating which included in house scaled drawing and installation notes.

Retail Sales and builder sales from 1996 thru 2004

Education & Training

Olympia High School – Olympia, WA Graduated 1981

South Puget Sound Community College – Olympia, WA

Marketing, Drafting & Business Law 1982-83 & 1988-89

Armstrong Flooring technologies training

Mohawk University color & style training

Ray Thompson’s onsite inspections and flooring take offs as well as installation problem solving

Rick Graf

2804 30th Avenue SE, Olympia WA 98501 360-***-**** *******@*******.***

Professional References:

-Andy Schandl, Floor Express Inc. 360-***-****

-Dirk Stephens, Stephens Rentals & Property Management 360-***-****

-Vlad Parshikov, Euro Floors 206-***-****

-Hanne Hoyer, Shaw Ind. Hard Surfaces Representative 253-***-****

-Chris Ventura- Scott Homes President 360-***-****

-Jake Grater, Executive Director of South Sound YMCA 360-***-****

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