Customer Service High School
Resume:
CONTACT
Chicago, IL United States
60649
***************@*****.***
EDUCATION
Diploma GPA: 2.7
YCCS Virtual High School
CHICAGO, IL COOK
RAVEN C EDMONSON
OBJECTIVE
Seeking full time positions with a reputable company where my skills will be utilized and enhanced.Flexible and honorable professional with proven Hospitality, Food & Beverage, and Customer Service experience in Hotel and Resort settings seeking to provide unparalleled support Securing a position in a Non-Profit organization utilizing strong marketing, analytical, organizational and communication skills WORK EXPERIENCE
Waitress/Host
Peaches Chicago, IL
05/2022 - 11/2022
Welcomed customers and seated them where they pleased
Greet customers and seat them according to their preferences.
Providing Excellent customer service to diverse clientèle in fast paced downtown environment-Responsible for managing all credit, debit, and cash transactions efficiently-Executing Marriott Quality standards, providing a professional and comfortable work environment for both employees and customers-Professionally fluent with both bar and menu items-Taking the initiative to quickly gain knowledge of promotion products and specials, relaying them to the customer to ensure customer satisfaction.-Able to comfortably serve in both causal and corporate settings
Cleaned tables when customers had left to prepare for the next customers.
Checked up on them to ensure that they were satisfied and made sure they had everything that they had ordered or if they wanted anything else
Promptly served all food courses and alcoholic beverages to guests.
Come to work ready to perform many tasks, including setup, serving meals and cleanup
Placed guest food and drink orders
Stocked server areas with supplies before, during and after shifts
Took their orders and gave them their food as they ordered
Provided excellent customer service
Maintained clean, comfortable and welcoming environment Waitress
the pancake house Chicago, IL
11/2022 - 04/2023
Familiar with all aspects of the restaurant.
Apportioned and served food to facility residents, employees, or patrons
Cleaning tables, seating area, and serving sections
Served people, took drinks and side orders,helped other co-workers, Tried my best to give the customer the best service possible.
Clean tables or counters after patrons have finished dining.
Worked within a team to provide satisfactory customer service for the patrons
Transported all dirty table wear from dinning room to dish washing area for proper cleaning.
Greeted and seated our customers, took Hookah and drink orders, prepared Hookahs and drinks, delivered orders to tables, cashed out customers, and provided any other services that were required or asked of me.
Took orders and served food to customers
Explain neatly how different menu items are made, describing the cooking methods and ingredients.
Communicated with Kitchen staff to ensure timely service for the customers
Good energy levels and stamina to keep up with the pace on a long shifts.
Stocked and prepped my tables for the next customer
Waited tables, took orders, operated cash register, trained new employees
Provided customers with quality service and friendliness
Serve food or beverages to customers and prepare or serve specialty dishes at tables as required
Temp Worker
temp serves Chicago, IL
04/2019 - 06/2021
Obtained appropriate tooling and fixtures.
Jobs performed included cashier, working for contractors, and factory work.
Performed general labor duties at various locations as a temporary worker.
Temp factory worker, just worked different factories when ever there were available employment.
Maintain a courteous manner with all people.
Learned high valued skills that generally apply to all fields.
Required willingness to work different jobs ranging from warehouse to data entry.
Was assigned to different work assignments most of which were warehouse jobs
I've lifted up to 50 lbs. Sifted cans organized new shipment of boxes etc.
Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
Warehouse Associate
Ford Motor Parts Joliet, IL
05/2017 - 03/2019
I was a order picker for different stores. I lifted boxes over 50 pounds a day. i also put back parts and boxes from returns. there i be a lead for the receiving department were i had to restock and main tame what came back and what was missing
Crew
McDonalds Chicago, IL cook
06/2014 - 12/2016
Greeted customer take and assemble and receive payments.Cleaned restaurants according to the restaurants sanitation procedures and policies. Checked equipment to ensure it is working efficiently and backed up crew members in the event of absence and work overload. Checked food and supplies and maintain inventory.
crew
Burger King Chicago, IL Cook
05/2011 - 10/2013
Greeted patrons and took food orders professionally and promptly. provided information reguarding menu and specials opportunities to
"up-sell" additional products.operated cash register and took payments from patrons in cash or credit cards. Counted cash and provide change. Cleaned and washed work stations and equipment and other duties as assigned.
SKILLS
TRAINED IN SECURITY READING AND WRITING
Great attention to detail
Able to accurately check guest identification
Excellent people and customer service skills
Time-management skills
Ability to work in a fast-paced environment and remain calm while doing so
Good leadership skills
Able to accept criticism
Good decision-making and problem-solving skills
Contact this candidate