Administrative Assistant Customer Service
Resume:
Argelis Graterol
GENERAL ADMINISTRATIVE ASSISTANT
ad5r3m@r.postjobfree.com
Dallas, TX. United Estates.
PROFESSIONAL SUMMARY
Experienced general administrative assistant with a proven track record of successfully managing multiple tasks and projects in fast-paced environments. Highly organized and detail-oriented, adept at prioritizing tasks and meeting deadlines. Excellent communication skills, both written and verbal, with a professional and friendly demeanor. Proficient in utilizing various office software tools and committed to maintaining confidentiality and professionalism.
SKILLS
● Customer service oriented
● Communication Skills (Spanish & English)
● Efficient multitasking
● Discretion
● Positive attitude
● Time management and collaboration
WORK EXPERIENCE
Receptionist November 2023 – Current
World Class Distribution
Irving, TX.
● Reception of visitors, correspondence, calls, and office emails. Providing excellent customer service interactions to improve the workflow of the organization.
● Prepared comprehensive reports detailing the daily tasks and activities of the maintenance department.
● Proficiently utilized CRM tools such as Google Suite, and Service Channel, and maintained professional mail correspondence, showcasing strong technical aptitude and effective communication skills.
● Reception and shipping of the office deliveries creating time and entries reports. Maintenance Clerk January 2022 - November 2023
● Meticulously collected and organized packing slips and work orders, ensuring proper documentation.
● Generated reports highlighting damages to goods within the building, promptly communicating findings to the management team for maintenance purposes.
● Conducted Sales Calls to procure quotes and/or proposals for prospective projects within the company.
● Orchestrated the drafting and data entry process for Purchase Orders, ensuring accuracy and timely completion.
EDUCATION
University
Bachelor’s degree in Business Process Management
Falcon University (UDEFA). Punto Fijo, Venezuela. August 2021
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