Pharmacy Technician Customer Service

ERIN OLIVE

My goal is to be the best technician I can be. I have worked off and on in the Pharmacy business for 29 years. I love my job and I love learning and expanding my knowledge. Most of all i love helping patients and getting to know them.

1290 W 9th St.

Weiser, Idaho 83672

208-***-****

erin_i ambi@i yahoo.. com

Work Experience

CVS Specialty — Pharmacy Technician

Ridleys Pharmacy — Pharmacy Technician

Park-Vu Pharmacy — Pharmacy Technician

Education

Art Institute Of Seattle — N/A

08/2023 to 05/2024, Woonsocket, RI

This was a work from home postion so I did not have interactions with patients. I was responsible for entering specialty prescription medication in the SPRX system, I made outbound calls to physicians offices to obtain new prescriptions as well as refills. I also mad outbound calls to mdo’s to obtain clarifications on prescriptions if there were issues. 02/2022 to 03/2022, Weiser, Idaho

I was responsible for entering prescriptions, taking inbound calls from patients and medical professionals, making outbound calls, checking customers out, adjudicating claims, resolving/calling on insurance issues, checking in inventory and putting away inventory, filing prescriptions, maintaining and cleaning work space, helping the Pharamacist count pills to ready the prescriptions.

10/2008 to 03/2012, Weiser, Idaho

I was responsible for entering prescriptions, taking inbound calls from patients and medical professionals, making outbound calls, checking customers out, adjudicating claims, resolving/calling on insurance issues, checking in inventory and putting away inventory, filing prescriptions, maintaining and cleaning work space, helping the Pharamacist count pills to ready the prescriptions.

01/2004 to 06/2005

Skills

Pharmacy Technician

Great customer service skills as well as great phone skills. Learn fast.

Organized

Timely and efficient

Detail oriented

Great typing skills

Understand my role as a technician and what i need to do to assit the Pharmacist as well as assist patients.

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