Customer Service Shift Manager

Gloria Munoz Estrella

ad5qzk@r.postjobfree.com

630-***-****

Franklin Park Il, 60131

Skills

* Operations Managment *Energetic And Enthusiastic

*Handling Customer's Complaints *Puctual and Reliable

* Staff Development * Opening and Closing Procedures

* Decision Making *Mentoring And Coaching

* Team Building *Delegating Work

Experience

Cvs Pharmacy- Franklin Park, Il *Coached employees on interactions with customers to deliver Shift Manager 12/2009- 09/2023 exceptional customer service.

*Delegated tasks to multiple employees.

* Trained new employees in cash register operations,

stocking and customer service.

*Managed daily cash intake by counting out registers.

*Upheld company Standards and compliance.

*Delivered high level of customer service while using

active listening and engamement skills.

Education

Triton College- River Grove, Il

Associate Of Arts in Education

06/2007

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