Entry-Level Customer Service

Tammy McCormick 904-***-****

**** ******* ******, ******, ** 32091 ad5qsb@r.postjobfree.com

Qualifications:

• Result-orientated self-starter with a solid dedication to excellence.

• Works well in high-pressure environments.

• Recognized as creative, effective, and dedicated.

• Outstanding communication skills. Able to connect with everyone from entry-level staff to senior executives.

• Effective at multi-tasking, meeting deadlines, and adapting to situations.

• Brings a positive attitude and strong work ethic to any job,

• More than 12 years of experience in the sales environment with a proven track record. Professional Experience:

KLC Floors & More 2022-2024 Working closely with customers in this company it was more than just design work, It required authenticity, credibility, legitimacy, integrity, personality, and people skills. It was about designing, coordinating, managing, and thinking outside the box. However, the most crucial business aspect was keeping up with the job and meeting the client's needs."

Carpet One Orage Park 2021-2022

• Design/Sale Consultant

Called prospective customers and generated quotes for carpet, tile, LVP, bathroom, and kitchen remodels. Built rapport with walk-in clients identified with their needs, demonstrating product knowledge personally, addressing questions and concerns to achieve their goals, and making that sale. Established a strong working relationship with the customer by investigating any problems that might arise and following -up immediately to resolve the issue.

FD Tile 2018-2021

• Design

Working with general contractors and clients specializing in kitchen and bath remodeling and newly built homes. Focused on the design and construction process for building and designing a superior, one-of-a-kind custom design. Meeting the needs, expectations, and wishes of every individual, Working alongside the builders and clients every step of the way.

Teal Tile Carpet One 2015-2018

• Sale

Working the day-to-day sales operations in tile, carpet, LVP, Laminate, and wood flooring, promoting sales for new, and residential homes, and businesses. Demonstrated the ability to gain builders' and clients' trust and confidence. Tailoreing my design to each client's needs to create a space in their home or office that were both functional and exciting to live and work. Also, ensuring each customer's satisfaction was at its highest level. Beck Auto Group 2011-2013

• Public Relations Manager

Responsible for arranging and scheduling promotional events and sales for two dealerships in Starke. Developed sales leads and generated new business for the sales and service department via telemarketing; provided follow-up to customers in the sales and the service department. Collaborated with different organizations to develop fundraising events with marketing ideas to promote Beck of Starke. Responsible for overall customer service and correspondence with any unhappy customer. Beck Chevrolet and Beck Chrysler Dodge Jeep 2009-2015

• Sales Associate/Internet Manager

Successfully sold vehicles, consistently meeting or exceeding monthly sales quotas. Assisted customers with buying decisions, using relationship-building and suggestive selling techniques to increase store profitability. Developed relationships with repeat buyers and created a call list for notification of specials. As the dealership's Internet manager, I responded to inquiries regarding vehicles via the Internet. Education:

• A.S. in Clerical Occupation Santa Fe Community College, Gainesville, Fl

• A.A. in General Education Santa Fe Community College, Gainesville, Fl Accreditation

• Well-recognized and liked business owner in the Bradford and Gainesville community area for over 28 years.

• Bradford High and Middle School auxiliary instructor for 26 years. Winning over 23 State and Regional Championships.

References

• Doug Burnett 386-***-****

• Felipe Almodoval 904-***-****

• Justin Hall 352-***-****

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