Transportation Services Customer Service

RAUL ALVAREZ ECHEVERRI

Elmsford, NY ***** 914-***-**** ad5qox@r.postjobfree.com WWW: Bold Profile

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning in my new position . Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified time frames. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for respective position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking employee enthusiastic about learning in my new position. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem- solving abilities.

Transportation and Merchandise Driver, 05/2006 - 04/2024 Liberty Coca Cola Beverages – Elmsford, NY

Followed all relevant traffic laws and safety regulations. Utilized GPS and other navigation tools to plan routes and stay on schedule. Achieved safe driving records by consistently following traffic rules and regulations. Delivered goods and products to customer on time and in excellent condition. Maintained professional and friendly demeanor during deliveries to uphold company reputation. PROFESSIONAL SUMMARY

WORK HISTORY

Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules. Followed proper safety procedures and protocols while loading, unloading and operating vehicles. Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Demonstrated strong knowledge of geography and local roads for optimal route selection. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs. Communicated with customers to provide delivery updates and confirm delivery locations. Coordinated efficient routes to avoid delays and optimize schedules. Provided exceptional customer service, addressing concerns and resolving issues promptly. Communicated with dispatchers and other personnel to coordinate transportation schedules. Enhanced vehicle longevity with regular maintenance checks and repairs as needed. Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

Kept detailed mileage and fuel reports to track overall fuel costs. Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.

Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

Navigated challenging weather conditions safely while maintaining on-time delivery performance rates. Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.

Obtained signatures from customers upon delivery of goods. Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.

Reduced fuel consumption through strategic route planning and efficient driving techniques. Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.

Supported training initiatives for new drivers by offering guidance on best practices for safety procedures. Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.

Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.

Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.

Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials. Drove safely in various weather and road conditions to avoid accidents. Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep. Contributed to environmental sustainability efforts by reducing idling time whenever possible. Updated logs and tracking documents accurately and according to schedule requirements. Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Cleaned and maintained vehicle and assessed vehicle for damage after each shift. High School Diploma: 12/1991

College San Jose - Medellin- Colombia

Time Management Valid Driver's License

Customer Service Clean Driving Record

Problem-Solving Safe Driving Practices

Punctual and Reliable Patience and understanding

City and non-city driving Punctuality

GPS and route planning Loading and unloading

Traffic laws knowledge Safety Protocols

Defensive Driving Vehicle Inspection

Safety Management Route Planning

Driving in Adverse Conditions Navigational Systems and GPS Vehicle inspections Route Management

Transportation Vehicle Maintenance

Commercial driving Equipment Operation

Inclement weather driving Passenger transportation Relationship Building Accident Prevention

Adaptable driving techniques Schedule Management

Basic vehicle repairs Heavy Lifting

EDUCATION

SKILLS

Confidentiality understanding Fuel Efficiency

DOT Compliance Order picking and processing

Route Determination Equipment monitoring

Materials Transport Shipping and packaging

CDL License Route logs

Appointment Scheduling Processes and procedures

Staff Development Database Management

Transportation Regulations Vehicle maintenance and repair Cargo Loading Accident reporting

Spanish fluency

Spanish

Native or Bilingual

I ride 25 miles every day or 80 miles on the weekends I ride 25 miles every day or 80 miles on the weekends LANGUAGES

CYCLING

CYCLING

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