ARIEL
WEST
*** ******* ******, *******, ********* 71373, 769-***-****
PROFESSIONAL SUMMARY
Customer Service Representative professional offering years of experience resolving service concerns customers. Smoothly uncovered and solved challenges while promoting customers' products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. I feel I have the skills, qualities, and attributes to carry out the job to a very high standard.
SKILLS
Communication Skills
Multitasking
Quick Learning Ability
An Amazing Attitude
Critical Thinking
Complex Problem-Solving
Stocking
EXPERIENCE
Customer Service Representative
Dollar Tree Natchez, Mississippi
July 2021 - August 2021
Provided information to customers on products or services.
Recommended solutions within customer budget and proactively followed up with all leads.
Highly professional dependable, reliable, and able to perform duties with minimal supervision.
Dynamic customer service professional experienced In both call-center and retail store settings.
Explained promotions and special offers to customers.
Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
Kept customers happy by quickly processing payments.
Cold call target accounts to establish new customers.
Worked with established customers to Increase sales.
Listen to customers’ questions and concerns, and provide answers or responses.
EDUCATION
Associate in Arts
Copiah-Lincoln Community College, Natchez, Mississippi
December 2020