Support Coordinator Clinical

**/**** - **/**** *********

True life international fellowship ministries, Richlands, NC

• Assisting with the provision of care and teaching for special-needs children, teens, and young adults; planning and executing fun, creative activities and making recommendations for improvements to the program • Preparing and presenting engaging, dynamic introductions, training courses and talks for church services 07/2022 - 11/2022 clinical support coordinator

Novant Health, Wilmington, NC

Handled data for four hospital locations in Wilmington North Carolina for all staffing, ran reports for call-outs and also handled terminations and new hires, time sheets, conflicts between management and staff, helped resolve conflicts between staff members and handled office duties, managing 18,604 employees 6 days a week for 16 hours each day and keeping work environment running as smoothly as possible. held daily chickens for beds in each hospital location, opening and closing reports for hospital needs thru each location.

06/2022 - 11/2022 Clinical Support Coordinator, Administrative Services Managers New Hanover Regional Medical Center, Wilmington, NC Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently.

03/2022 - 11/2022 clinical support coordinator

NHRMC - south 17th street, Wilmington, NC

overseeing the administrative aspects of health services provided in these hospital departments. Let's delve into the details:

1. Administrative Oversight:

Assist managers with scheduling in the OR/OP departments. Manage payroll for these departments.

Oversee and enter charges related to health services. Assist with prior-authorizations.

Conduct quality audits and reporting.

Provide backup support during increased workload and staff time off

(PTO).

2. Qualifications:

Education and Training:

Graduate from an accredited LPN Program (Licensed Practical Nurse).

Licensures/Certifications:

Current Licensed Professional Nurse in the State of Iowa. Obtain BLS (Basic Life Support) certification within 30 days of employment.

Experience:

One year of experience in Medical/Surgical nursing preferred. Skills and Abilities:

Good verbal and written communication skills.

Motor coordination and manual dexterity.

Adaptability to changing work schedules and patient needs. Nashira Morgan Skinner

JACKSONVILLE, NC

Phone: 910-***-****

Email: ad5qhv@r.postjobfree.com

Employment History

Excellent Customer Satisfaction skills.

Ability to quickly move between departments as needs arise. 3. Additional Responsibilities:

Ensure policies and procedures align with current regulatory requirements.

Implement, review, and actively oversee the hospital's policies and procedures.

Coordinate and report quality measures to appropriate personnel. Identify gaps in quality indicators and collaborate with managers to improve.

Assist in departmental scheduling and coverage during shortages. Facilitate coordination with medical staff, nursing staff, and other providers.

4. Reporting Relationships:

Reports to: Outreach Clinic/Perioperative Services Manager and Patient Services Manager.

Supervises: Patient Care Technician.

Remember, the Clinical Support Coordinator ensures that healthcare services run smoothly, contributing to the well-being of patients and efficient departmental operations

12/2020 - 04/2021 Assistant Store Manager, First-Line Supervisors of Retail Sales Workers Walgreens Pharmacy, Jacksonville, NC

Handled all operations of the day to day store functions 04/2018 - 06/2019 flex supervisor, Administrative Services Managers United parcel service, San Marcos, CA

Management Team Building Integrity and Ethics Budgets / Forecasts Process Improvement Reporting Documentation Decision Making Business Strategy Data Administration Planning and Organisation Teamwork / Collaboration Leadership Patient Advocacy Supervise and train employees effectively, work extended hours handling customers complaints and concerns, work closely with staff to ensure client and customer needs are met effectively. Perform office tasks using simple hand grasping, fine hand manipulation associated with assigned task such as paperwork, use of computer, filing, calculating and use of telephone. Have a sufficient ability to communicate, through sight and hearing, to perform assigned tasks and maintain proper job safety. Work in an environment with variable temperatures and humidity. Exposure to dust, dirt and noise. Enclosed work areas. Outside inclement weather. Elevated heights and uneven surfaces. Work cooperatively in a diverse work environment.

01/2018 - 05/2019 Nursing assistant (overnight)

Village Square/Brookdale, San Marcos, CA

• Provide intimate, hands-on healthcare to patients in medical settings, helping with bathing, dressing and the basic activities of life. • A day in the life of a CNA might also include: Turning or repositioning bedridden patients to, etc. 04/2018 - 12/2018 Supervisor, First-Line Supervisors of Retail Sales Workers United Parcel Service, San Marcos, CA

• Supervise and train employees effectively, work extended hours handling customers' complaints and concerns, work closely with staff to ensure client and customer needs are met effectively. • Perform office tasks using simple hand grasping, fine hand manipulation associated with assigned task such as paperwork, use of computer, filing, calculating and use of telephone. • Have a sufficient ability to communicate, through sight and hearing, to perform assigned tasks and maintain proper job safety. • Work in an environment with variable temperatures and humidity.

• Exposure to dust, dirt, and noise. Enclosed work areas. Outside inclement weather.

• Elevated heights and uneven surfaces. Work cooperatively in a diverse work environment.

11/2013 - 09/2018 Certified Nursing Assistant 1

ResCare / Interim HealthCare, Jacksonville, NC

• Facilitating patients' psychological and physical wellbeing through providing comprehensive assistance with day-to-day activities including personal care • Working collaboratively as a member of the healthcare team and serving as point-of- contact between patients and staff • Ensuring compliance with Health & Safety policies and procedures and maintaining full patient confidentiality 01/2017 - 08/2018 Certified Nursing Assistant (CNA), Nursing Assistants Private Duty worker, San Marcos, CA

Helped patients or clients with healthcare needs. Adjust positions of patients on beds or tables Assess physical conditions of patients to aid in diagnosis or treatment operate medical equipment, apply bandages, dressings, or splints Move patients to or from treatment areas Prepare medical instruments or equipment for use, Transport biological or other medical materials, Explain technical medical information to patients Security professional (overnight) 09/2017-01/2018 Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. Controls traffic by directing drivers. 01/2018 - 03/2018 Nursing aide pm (shift/overnight shift)

, San Marcos, CA

• Helps patients or clients with healthcare needs. • Adjust positions of patients on beds or tables assess the physical conditions of patients to aid in diagnosis or treatment. • Operate medical equipment; apply bandages, dressings, or splints • Move patients to or from treatment areas • Prepare medical instruments or equipment for use, • Transport biological or other medical materials, • Explain technical medical information to patients

09/2017 - 03/2018 Loan Adviser, Loan Officers

First Assoicates, San Diego, CA

Evaluate, authorise, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and methods of payments. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, and loan underwriters.

08/2017 - 12/2017 GMI /Allied, San Diego, CA

San Marcos, CA • Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. • Obtains help by sounding alarms. • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. • Controls traffic by directing drivers. 08/2002 - 12/2017 Nursing assistant (overnight), Nursing Assistants private duty, wilmington, DE

Provide intimate, hands-on healthcare to patients in medical settings, helping with bathing, dressing and the basic activities of life. A day in life of a CNA might also include: Turning or repositioning bedridden patients to, etc. 11/2008 - 09/2016 Agency Administrator / Claims Analyst Concentrix Corporation, Fremont, CA

• Contributing significantly to the successful achievement of business objectives through planning, leading, directing, coordinating and administering all day-to-day operational activities of the agency • Recruiting, selecting, training, developing and retaining a cohesive, motivated team of qualified staff; training 450 new staff members annually; sourcing, implementing and managing new performance appraisal process • Setting annual goals, objectives, and budget, with a strong focus on reducing costs while improving service • Enhancing performance through introducing new work methods and procedures and implementing standards and methods to measure effectiveness • Ensuring the completeness and accuracy of public information and materials; proactively maintaining up-to-date knowledge of all applicable local, state, and federal laws and regulations • Serving as primary point- of-contact for liaison between management, clinical staff, and the community • Addressing and effectively resolving billing and coding errors through correcting live accounts • Performing multiple tasks simultaneously in a fast-moving working environment while remaining calm and decisive under pressure and maintaining meticulous attention to detail at all times

08/2015 - 12/2015 Cashier

Walmart, Richlands, NC

• Provided consistently superior customer service while maximizing benefits to the business through recommending and selling merchandise suited to individual customer needs, preferences and circumstances • Processed cash, check and credit card transactions and administered Point of Sale opening & closing procedures • Conducted monthly and quarterly physical inventory counts; replenished floor stock and processed shipments to ensure uninterrupted product availability for customers • Maintained awareness of current promotions, policies on payment and exchanges, and security practices

11/2008 - 09/2012 Program Administrator, Instructional Coordinators Microsoft (Kinect) Consulting, Jacksonville, NC

Served collaboratively as member of team to investigate and assess the interaction between Xbox and children with special needs, thereby enhancing user-friendliness, increasing product awareness, and boosting sales

05/2006 - 12/2009 Vocational Education Teachers, Postsecondary, Career/Technical Education Teachers, Postsecondary

SHILO INST. OF LEARNING, JACKSONVILLE, NC

08/2002 - 07/2009 Customer Service Associate

Tmc Guest Services, Wilmington, DE

• Led, motivated and managed on- and off-site Customer Support teams across multiple locations and time zones, taking full ownership of team productivity metrics • Provided high-level product support and strategic leadership for representatives and clients • Developed, implemented and monitored innovative programs to maximize customer satisfaction and manage on-site Customer Service representatives • Prepared, reviewed and evaluated CRM reports regularly, to identify problems and areas of improvement • Enhanced service quality and increased sales through proactively maintaining strong knowledge of company products and services; addressed negative customer feedback promptly and effectively • Compiled detailed monthly departmental reports and updates for senior management 09/2007 - 06/2009 Records Clerk, Receptionists and Information Clerks Coastal Carolina Community College, Jacksonville, NC Records Clerk, Coastal Carolina Community College, NC 09/2007-06/2009 (2 years and 3 months) Processed student admission files and prepared files for audit, proactively identifying and implementing ways to improve efficiency and effectiveness of managing student records for 1300 students. 09/2002 - 06/2006 Teacher Assistant, Administrative Services Managers Newark High School, New Castle, DE

Graded papers for 4 teachers and 4,013 students Participated in program for raising funds to provide nutritious snacks for underprivileged students Education History

09/2018 Business Administration

Master's Degree

Colorado Technical University, Co, colorado springs, CO MGMT 610 is the first core course in the MBA Program and it cannot be waived. The first week of the fall term (in August) is dedicated to this formative and foundational experience. This course focuses on developing students' knowledge and skill set for teamwork and leadership. It is meant to be an intense immersion experience that draws strongly on the pedagogy of the Wharton Teamwork and Leadership Simulation, a team-based, highly interactive simulation that was custom-designed specifically to allow students to experience the core concepts they learn in this class. The three goals of this course are for students to learn: 1. Leadership behaviors: how to enact the skills that contribute to a team's effective performance. 2. Team dynamics: how to be an effective team member, as well as how to best design work teams; 3. Organizational awareness: understanding organizational culture. Format: A custom-designed Wharton-only simulation is paired with course sessions to deliver a unique learning experience. Classes will include experiental learning combined with debriefings, lectures, readings, class discussion and personal and group performance feedback. This course reflects the realities that informal leadership occurs in teams on an ongoing basis, that being a good team player is a part of leadership, and that many of one's early experiences with leadership will occur while working on teams. Because of the team-based nature of this course, and time intensive nature of this experience, attendance is mandatory for ALL five sessions of this class. NOTE: Credit-bearing, core coursework begins with the MGMT610: Foundations of Teamwork and Leadership course.

MGMT611 - MANAGING EST ENTERPRISE (Course

Syllabus)

The management of large, established enterprises creates a range of multi-facet challenges for the general manager. A general manager needs to understand the internal workings of a firm, how to assess and create a strategy, and how to take into account increasing, globalization. While these issues are distinct, they are very much intertwined. As a result, this course will provide you with an integrated view of these challenges and show you that effective of an established enterprise requires a combination of insights drawn from economics, sociology, psychology and political economy.

MGMT612 - MANAGING EMERG ENTRPRSE (Course

Syllabus)

Emerging enterprises, the focus in this course, are small, new, fast-growing organizations. Their founders and managers face multifaceted challenges: how to assess the competitive position of their business model and develop a strategy; how to develop the internal organizational structure, culture, and policies for selecting and managing employees; and how to pursue global opportunities. We cover these challenges in separate modules on strategy, human and social capital, and global issues. The human and social capital module covers classic management challenges of aligning interests of the individual and the organization; managing individual psychological needs and social influences; and developing employee capabilities that provide competitive advantage. Also covered are unique challenges that yound organizations face, i.e. building an effective culture; recruiting, selecting, and retaining talent; building systematic approaches to motivating employees; coping with the stresses of rapid growth; and leveraging the benefits (and avoiding the liabilities) of the founder's powerful imprint. The strategy module covers fundamental issues central to the competitiveness of the enterprise. Because the strategy field is broad, MGMT 612 emphasizes topics and frameworks that are most relevant for younger firms, such as innovation, disruption, managing resource constraints, and building capabilities. However, a key insight of the module is the importance of seeing the playing field from the perspective of the competition. Thus, by the end of this section, students will have a robust grounding in strategy that will allow them to succeed, whether their career path leads to a Fortune 100 firm or a garage start up. The global module covers the emerging firm's decision about when

(and whether) to internationalize. This decision must address which foreign markets to enter; the mode of entry; the sequence of moves to develop capabilities; what organizational form to choose; where to establish HQ; and how to adapt to the unique economic and institutional features of different markets. In all these issues, the emphasis is on how young, resource-constrained firms can position themselves profitably in globally competitive markets. For the final project, student teams provide integrated analysis across the

02/2016 Healthcare Management

Bachelor's Degree

Colorado Technical University, CO, NC

Courses: General Education

COMS105 Interpersonal Communication 4.5

or

COMS201 Technical and Professional Writing 4.5

or

COMS203 Speech Communications 4.5

ECON210 Principles of Macroeconomics 4.5

ECON212 Principles of Microeconomics 4.5

ENGL104 Introductory Written Communication 4.5

ENGL105 Professional Written Communications 4.5

GOVT201 American Government and Public Affairs 4.5 or

HIST101 Modern American History: 1950 to the 21st Century 4.5 LITR201 Literature: A Reflection of Life 4.5

MATH102 Introduction to College Math 4.5

MATH106 Algebra for Business 4.5

MATH301 Data Driven Statistics 4.5

MATH451 Data Driven Decision Making 4.5

01/2016 management

Bachelor's Degree

colorado technical university, colorado springs, CA

Contact this candidate