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Sales Associate Administrative Assistant

San Antonio, TX
May 15, 2024

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Gilma Castro

San Antonio, TX *****


Willing to relocate: Anywhere

Work Experience

Customer Assistance Representative

Unifi - San Antonio, TX

December 2019 to December 2023

• Accepting, checking and tagging customers’ baggage at kiosks

• Processing and completing credit card baggage transactions at kiosks

• Assisting customers with self-service kiosk check-in and kiosk baggage processing

• Queuing lines in ticket counter areas

• Accepting and activating customers’ self-tagged baggage

• Performing clearance and verification of documents at kiosks

• Possibly performing additional related duties as deemed operationally necessary by management in

with the collective bargaining agreement

Event Specialist

Advantage Solutions - San Antonio, TX

March 2016 to January 2018

In charge of demonstrating new products to customers. Give detail information of all products. Explaining in detail the uniqueness of the products that I am demonstrating. Set up for the event and report at the end of the day how the event went with customers to management


Benson Enterprises - San Antonio, Tx

March 2013 to March 2015

Scanned and archived as well demolished account receivable data

Sales Associate

Macy's - San Antonio, TX

Sales Associate

Macy's - San Antonio, TX

November 2009 to October 2012

Always willing to go the extra mile to help and keep customers happy. Met and exceeded all required sell goals for opening up private label credit cards. Successfully opened and closed assigned cash registers and addressed any shortages or overages as management dictated

Teacher Aide

Parent Child Inc - San Antonio, TX

September 2005 to September 2007

Assisted and implemeted the main teacher with curriculum, kept clean and orderly all the materials used by the children

Customer Service

Teleservice Resources - San Antonio, TX

October 1996 to March 1997

Attended to customer calls for promptly and made sure all problems were solved correctly and on time. Worked accepting calls for American Airlines passangers.

Receptionist/Administrative Assistant

Bank Julius Baer & Co., Ltd - New York, NY

March 1987 to March 1992

Administrative Assistant, receptionist, assisting with clients, Word-proc., cashiering and general office duties

Medical Assistant

Carl Goldmark, M.D - New York, NY

August 1982 to December 1985

Medical Assistant, receptionist, assisting with patients, billing and general office duties



New York School for Dental & Medical Assistants

June 1980

Liberal Arts

Manhattan Community College

September 1979 to December 1979


• Microsoft Office

• Team Building

• Sales

• Excel

• Filing

• Inventory

• Receptionist

• training

• Marketing

• Product Demos

• Phlebotomy

• Medical Office Experience


• Spanish - Fluent

Certifications and Licenses

Certified Clinical Medical Assistant (CCMA)


Customer Service Skills — Proficient

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