Customer Service Project Management
Resume:
Ashley Jackson
Management
Contact
ad5q6b@r.postjobfree.com
Profile
As a manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Education
Virginia College
Birmingham, AL
Skills
Project Management
Customer Service
Critical Thinking
Budget Planning
Strong Communication
Problem-solving
Manuals and E-Course
Attention to Detail
Marketing
Experience
FAITH STEPPERS TAX ACADEMY
CEO & BUSINESS COACH: ONLINE MARCH 2021- PRESENT
Online tax administrator, preparer, and payroll manager, certified and authorized e-file provider with the IRS, regulate all tax preparations and audit issues, and train individuals through digital course content to become tax preparers.
FLOOR & DECOR
SUPERVISOR May 2022- December 2022
Overseeing daily operations, managing staff, regulate inventory and store audits, ensuring compliance with banking regulations, and providing exceptional customer service. Also, responsible for analyzing financial data, identifying trends, and developing strategies to improve the production performance.
TAX EXCELLENT SERVICE
DISTRICT MANAGER October 2017- February 2022
Oversee and operate multiple tax locations, organize marketing strategies and materials, conduct interviews, payroll management, resolve tax issues, concerns, and audits.
MERCEDES BENZ WAREHOUSE
FORKLIFTER June 2013- October 2017
Regulate and transport car parts, create solutions and strategies for an optimal assembly line, and locate products by specialized inventory codes.
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