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Customer Service District Manager

Phoenix, AZ
May 16, 2024

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A District Manager with **+ years of experience specializing in

operations management, strategic planning, organizational development, and P&L management. A proven track record of building and leading cross-functional teams to enhance service delivery and efficiency.Developed and implemented strategic initiatives to improve customer satisfaction.Created and delivered effective strategies to reduce costs and increase profits Responsible for developing and executing a business plan to ensure financial success.




Phoenix, AZ, 85048


Oversaw daily operations and management of store, including customer service, inventory control, and staff supervision

Implemented promotional and marketing strategies to expand customer base and increase revenue

Monitored store performance and provided corrective feedback to employees

Trained and mentored store personnel on customer service best practices

Managed sales and operations for multimillion dollar districts comprised of over 30 stores across multiple markets

Established district sales goals and objectives and monitored performance on a weekly basis

Actively recruited, interviewed, hired, trained, and evaluated staff Developed store specific action plans to increase sales and profitability Ability to develop and implement effective strategies and processes to enhance efficiency and profitability

Experienced in budgeting, forecasting, financial management and cost control

Skilled in managing and training staff, resolving customer complaints and conflicts

Manage all aspects of store operations and retail team, conduct inventory counts, forecasting to all store KPI, lead initiatives to improve overall growth revenue profitability and customer service Multi unit Management

Relationship building

Retail Sales management

Training and Development

Project Management

Salesforce, Tableau, G Suite,

Microsoft Office




Store Leader

Tesla December 2018 - June 2022

District Manager

Sunrun October 2022 - June 2023

General Manager

Verizon June 2014 - June 2018

Associates Degree in Business

Motor Vehicle Specialist


University of Phoenix


Contact this candidate