Customer Service Representative
Resume:
Emanuel Huffman
Current Work Resume
Gary, IN ***08
************@*****.***
I’m bringing a purpose and meaning everyday to my workflow. I bring my A game in everything I do, and I also like to expire my coworkers as well as help others to do their best, so we can overall reach our agenda and goals
Authorized to work in the US for any employer
Work Experience
Packer/Picker/Shipper
UPS/FEDEX - Bedford Park, IL
February 2020 to January 2024
Worked for both UPS & FedEx as a loader/unloader I also worked as a sorter and I worked at Vital Care Solution as a picker. I was also responsible for repackaging and reporting damaged items in the inventory. WFH Customer Service Representative
American Income Life Insurance Company - Hobart, IN June 2021 to December 2023
call representative for insurance claims and benefits WFH Customer Service Representative
Sykes Enterprises, Incorporated - Montgomery, AL
May 2019 to February 2020
Inbound calls to customers with various banks accounts and questions referring to problems with their accounts
Customer Service
UT Heath /HHS Environmental Services - Montgomery, AL January 2016 to April 2019
To answer inbounds and outbound calls. To resolve customers dissatisfaction and to dispatch housekeeper to specific rooms within the hospital unit to clean or get prepared for an emergency Inventory Specialist
Big Lots - Montgomery, AL
April 2012 to January 2016
To make sure the inventory and shipments were documented and updated. Responsible for scanning items to be loaded and unloaded in the warehouse. I also had to help load and unload the trucks when needed.
Education
Associate's degree in Business Administration
Walden University - Minneapolis, MN
January 2024 to Present
Skills
• Customer Service
• Custodial Experience
• Cold Calling
• Environmental Services
• Microsoft Office (10+ years)
• Microsoft Powerpoint (10+ years)
• Microsoft Word (10+ years)
• Floor Care
• Cleaning Experience
• Buffing
• Hospital Experience
• Commercial Cleaning
• Maintenance
• Packaging (10+ years)
• Materials Handling (10+ years)
• Assembly
• Order Picking (10+ years)
• Computer Operation
• Security
• Load & Unload (10+ years)
• Pallet Jack (10+ years)
• Shipping & Receiving (10+ years)
• Forklift (10+ years)
• Detailing
• Operating systems (10+ years)
• Software troubleshooting
• Customer service (10+ years)
• Customer support (10+ years)
• Communication skills
• Typing
• Jira
• Microsoft Word (10+ years)
• Microsoft Excel
• Microsoft Outlook
• Load & unload (10+ years)
• Buffer (10+ years)
• Materials handling (10+ years)
Languages
• English - Fluent
Certifications and Licenses
Driver's License
June 2023 to June 2028
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