Customer Service Machine Operator

Marcy

Lucas

**** ********** **., *******, ** ***18 / 901-***-**** / ad5q0l@r.postjobfree.com

PROFESSIONAL SUMMARY

Interested in obtaining a position with well-established organization with a stable environment that will lead to a lasting relationship. Deadline driven Machine Operator with 5+years’ experience in a fast paced environment. Great attention to detail and organizational skills. Commercial Facility with a can-do attitude 5 years of customer service skills 3 years of on-the-job experience. Excellent work ethic and commitment to top performance.

EDUCATION

May 1989

Sikeston Senior High, General Education, Sikeston, MO

Sikeston Vocational Training - Certificate in Introduction to Computers

The Work Place, Certification of Completion, Memphis TN

Course of Study: Clerical Training

WORK HISTORY

June 2012 – Present

DHL / Inventory Control Clerk / Lead Memphis, TN

Research missing inventory that is lost in the system

Responsible for cycle counts; counting inventory

Return recovered product to inventory stock

Responsible for running production every 2 hours

Delegate tasks as needed

Run reports and send a pass down report for the next shift

Drive stand up lift to unload product off truck

Audit product

Pack, audit and process product for shipping

Enter all damages and discrepancies into SAP

Close all folders in Red Prairie after they have been received in

Perform all other duties as needed

April 2001 – February 2005

Tennessee Department of Human Services / Secretary / Memphis, TN

Provided customer service

Checked and sorted all incoming and outgoing mail

Answered and directed all phone calls to correct parties

Registered all Medicaid applications and delivered to caseworkers for approval

SPECIAL SKILLS

Computer literate (Microsoft Word, Excel, Microsoft Access) and office equipment. Deal with people from diverse, understanding of and sensitivity, ethnic, racial, and multicultural families.

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