Customer Service Representative
Resume:
RACHEL ANN FORDYCE
Point Marion, PA *****
***************************@***********.***
Willing to relocate: Anywhere
Work Experience
DSP (Direct Support Professional)
The Verland Foundation - Uniontown, PA
May 2023 to October 2023
LIGHT HOUSEKEEPING, COOKING, LAUNDRY, MEDICATION ADMINISTRATION, ASSISTANCE WITH DAILY LIVING NECESSARY FOR DAY TO DAY CARE, TRANSPORTATION TO DAY PROGRAM, DR APPT, INDIVIDUALIZED OUTINGS, SHIFT CHARTING/REPORTING,
Caregiver
Angels On Call - Lemont Furnace, PA
March 2022 to November 2022
PRIMARY CAREGIVER TO MY PARENTS IN THEIR HOME, ADMINISTER MED AND MANAGEMENT OF MEDS, TAKING THEM TO DR APPTS, SUBMITTING WEEKLY TIMESHEETS, COMMUNICATING W OFFICE, HOUSEKEEPING AND COOKING
Cosmetologist
Brush Salon - Fairchance, PA
October 2018 to February 2019
COLOR SPECIALIST, STYLIST, MAKEUP ARTIST
CSR - Customer Service Representative
Columbia Gas - Fairchance, PA
September 2014 to March 2015
SETUP GAS SERVICE, STOP SERVICE, HANDLE EMERGENCY CALLS FOR LEAKS, BILLING AND ASSISTED IN PROVIDING SERVICES FOR LOW INCOME NEEDS
Unit Secretary
Uniontown Hospital - Uniontown, PA
February 2003 to September 2010
TRANSCRIBE ALL DR ORDERS IN PATIENT CHARTS, SCHEDULE TESTING, ANSWER CALLS ON UNIT AND MANAGE OUTGOING CALLS, SCHEDULING, PAYROLL, EFFICIENT IN WORKING OTHER UNITS AS NEEDED PERSONAL TRAINER / MANAGER / OWNER
The Fitness Physique & Tanning Salon - Smithfield, PA May 2000 to February 2003
Personal Trainer / Mentor, Provide Individualized Meal Plans and Exercise Routines per Client's Needs, Wants and Goals, Accounting, Payroll, Scheduling, Accurate Cloent Chart Entry, Education
Associate's degree in Cosmetology
LBI - Uniontown, PA
September 2011 to March 2012
Associate's degree in LPN
FCAVTS - Fairchance, PA
September 1997 to March 1998
High school diploma
Albert Gallatin Area SHS - Fairchance, PA
September 1992 to May 1995
Skills
• Dementia care (5 years)
• Patient care (10+ years)
• Vital signs (10+ years)
• IDD and Special Needs One on One Care (10+ years)
• Alzheimer's care (5 years)
• Medication Administration (10+ years)
• Caregiving (10+ years)
• Nursing (10+ years)
• Transcription (10+ years)
• Makeup Application (10+ years)
• Laundry (10+ years)
• Home Care (10+ years)
• Meal Preparation (10+ years)
• Medical Office Experience (10+ years)
• Hospice Care (5 years)
• EMR Systems (10+ years)
• Insurance Verification (10+ years)
• Hospital Experience (10+ years)
• Memory Care (5 years)
• Experience Administering Injections (10+ years)
• Office Management (10+ years)
• Medical Billing (10+ years)
Additional Information
There are time gaps in my resume due to being home and raising my daughter, she has a rare form of Down's Syndrome and then remarrying I raised 9 more children in addition to my 2. I believe God blessed me with being the guardian and caretaker of my daughter that helping another or many is what I am called to do!
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