Data Entry Customer Service
Resume:
DeLana Hughes
Buckeye, AZ *****
ad5pmo@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Arise platform - Remote
November 2023 to Present
Coach customer service. Data Entry, Research, order fulfillment, sales. CNA - Certified Nursing Assistant
Shiftkey - Agency, IA
January 2021 to Present
Assisting nurses with daily task including answering calls, relaying messages, as well as patient charting. role also includes direct patient care, including but not limited to, showering, dressing, feeding, Wound dressings, and other necessary care for daily comfort. Also responsible for monitoring patients conditions, helping with therapeutic treatments, setting up medical equipment. Intuit Accountant
Arise platform - Remote
December 2023 to April 2024
Tech support, tax form analyst, research, data entry, tech trouble shooting, documentation review. Warranty Specialist
Conair Corporation - Glendale, AZ
January 2023 to August 2023
Warranty specialist, fill orders, payment processing, customer contact, product replacement. Assisstant
24-7 intouch/ opendoor - Mesa, AZ
August 2021 to March 2022
Real Estate assistant, Document reviewer. Data Entry, Quality control, Analysis skills, Data collection CNA - Certified Nursing Assistant
Heritage Health Care Center
December 2019 to June 2021
Assisting nurses with daily task including answering calls, relaying messages, as well as patient charting. role also includes direct patient care, including but not limited to, showering, dressing, feeding, Wound dressings, and other necessary care for daily comfort. Also responsible for monitoring patients conditions, helping with therapeutic treatments, setting up medical equipment. Cashier/Service coordinator
Meijer - Lafayette, IN
March 2018 to January 2020
Handle cash, credit or check transactions with customers. As well as traveler rebates and coupons. Audit cash drawers, count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. Also keeping reports of transactions and cash drops.
Resolving customer complaints, guide them and provide relevant information. Greeting customers, while building and maintaining a relationship. Monitor and improve our cashier/ customer relationship and while creating avenues to increase the check out experience.
Demonstrates great time management.
CNA - Certified Nursing Assistant
Rosewalk Village of Lafayette
September 2019 to December 2019
Education
Romeoville High School
Lewis University
Skills
• Customer Service
• Front Desk
• Produce Experience
• Telemarketing
• Vital Signs
• Home Care
• Nursing
• Caregiving
• Produce Experience
• Patient Care
• Hospice Care
• Medication Administration
• Meal Preparation
• Critical Care Experience
• Medical office experience
• Acute care
• Microsoft Office
• Behavioral health
• Analysis skills
• Analysis skills
• Data Collection
• Search engines
• Help desk
• Medical terminology
• Documentation review
• English
• Fashion retail
• Financial services
• iOS
• Supervising experience
• Scripting
• Front desk
• Clerical experience
• Order fulfillment
• Data collection
• Google Docs
• Vital signs
• Cash register
• Cash handling
• Zendesk
• Customer service
• Typing
• Research
• Sales
• Childcare
• Conflict management
• Salesforce
• Databases
• Windows
Certifications and Licenses
CNA
November 2019 to November 2023
BLS/CPR, AED, First aid
February 2023 to February 2025
CPR Certification
BLS Certification
First Aid Certification
Caregiver Certification
Contact this candidate