Customer Service Representative
Resume:
Justina Velasquez
New York, NY
ad5plt@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Med Tech
LAKESIDE MANOR - Staten Island, NY
February 2024 to Present
Prepared medication at timely manor
Front desk representative
Night time supervisor
Provided information to medication changes and updates Customer Service Representative
MMC Group -EZ Pass - Staten Island, NY
August 2023 to January 2024
• Proving e pass customer with gen acct status info
• Making pymts with cc on file/ one time pymts.
• Assisting customers with their needs for acct
• Organization
• Communication
• Empathy
Inbound Stower
Amazon Warehouse - Staten Island, NY
April 2023 to August 2023
• Stowed items into robots in the correct cubby for items
• Overnight
PCare
Richmond University Medical Center
December 2022 to March 2023
• Managed paperwork for patients
• Communication skills
• Paperwork managements
• Clerk skills
Customer Service Representative
Richmond University Medical Center - Staten Island, NY August 2022 to October 2022
• Cash handling
• Knowledge of Microsoft
• Medical terminology
• Customer service representative
• Clerical Work
Cashier/Customer Service
Key Food - New York, NY
December 2021 to August 2022
• Cashier
• Cash handling
• Knowledge of money
• Customer service
• Organization
Customer Service
Western Beef Supermarket - New York, NY
April 2019 to August 2021
• Cash handling
• Knowledge of sales
• Customer service
• Organization
Education
High school diploma
Sunset Park High School - Brooklyn, NY
October 2019 to June 2022
Skills
• Bilingual
• Organizational Skills
• Cash Handling
• Cashiering
• Packaging
• Food Service
• Customer service
• Communication skills
• Food Preparation
• Microsoft Word
• Computer operation
• Microsoft Powerpoint
• English
• Phone etiquette
• Microsoft Office
• Spanish
• Organizational skills
• Cash handling
• Microsoft Excel
• Banking
• Computer skills
• Special education
• Typing
• Time management
• Microsoft Outlook
Certifications and Licenses
Driver's License
July 2022 to October 2028
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