Customer Service Pharmacy Technician
Resume:
Hello
I’m Katherine P. Schmidt
Yonkers, N.Y. 10703
ad5phh@r.postjobfree.com
Skills
Microsoft,Word, Excel, WordPerfect, Datascan Pharmacy, Opus Pharmacy, and Rx30 Pharmacy. Extremely well organized and efficient. Learn procedures and methods quickly. Able to develop and implement new systems when necessary. Capable of handling multiple projects concurrently, ability to work independently.
Experience
February 2022 - July 2022
The Medical Centre Pharmacy, White Plains,NY
Pharmacy Manager/ Head Technician
● Entered and prepared prescriptions for pharmacist final verification
● Called various insurance companies for correct billing and eligibility
● Handled all incoming calls from patients, Doctors, wholesalers, and care takers
● Ordered an maintained stock including office items
● Called all patients to follow up on appointments for injections and on compliance with their medications
● Customer service at register, and counseling on OTC medication
● Shopped and prepared orders for patients that needed delivery
● Maintained a clean and safe work area
● EOB- checking that insurance companies paid correctly August 2019 - Present
Value Drugs Eastchester, 1 Tuckahoe ave
Head Pharmacy Technician
● Entered and prepared prescriptions for pharmacist final verification
● Called various insurance companies for correct billing and eligibility
● Handled all incoming calls from Doctors, patients and insurance
● Ordered and maintained Pharmacy stock
● Called all patients on their compliance with their daily medication
● Customer service at counter, register and counseling on OTC medication
● Shopped and prepared deliveries for all patients
● Maintained a clean safe work area
2
July 2017 - August 2019
Clarkstown Pharmacy, 719 West Nyack rd, West Nyack - Pharmacy Manager/ Technician
● Entered and prepared prescriptions for pharmacist final verification
● Called and various insurance companies for correct billing and eligibility
● Handled all incoming calls from Doctors, patients, and insurance
● Ordered and maintained Pharmacy stock
● Called all patients on their compliance with their daily medication
● Customer service at the counter, register and counseling on OTC items
● Maintain a clean safe work area
August 2014 - July 2017
Valuable Drugs, 277 Tarrytown road, White PLains - Pharmacy Technician
● Enter and prepare prescriptions for pharmacist final verification
● Handle all incoming calls from patients
● Prepare prescription orders and process insurance claims accurately and efficiently
● Enter patient and order information into pharmacy system
● Maintain inventory stock
● Maintain a safe and clean workstation in compliance with all procedures and rules of regulations
February 2014 - August 2014
Westchester Assisted Living, 78 Stratton Street, Yonkers - Med Tech
● Prepared prescriptions for clients to receive
● Handle all incoming calls from patients and family members
● Insure that all patients received correct medicines using tablet
● Maintained inventory stock
● Maintained a clean Med Room in compliance with all Procedures and rules of regulations September 2009 - July 2013
Grassy Sprain Long Term Care Pharmacy, 1567 Central Park Avenue, Yonkers
-Pharmacy Technician/ Assistant Manager
● Entered and prepared prescriptions for pharmacist final verification
● Nursing home coordinator, in charge of 100 children and adult homes
● Handled all calls from clients, wholesalers, and patients family
● Issued written and oral instructions
● Coordinated deliveries for all homes
● Maintained inventory and stock
February 2005 - September 2005
3
Westchester Physical Therapy, 185 N.Y. 312, Brewster -Therapist Assistant/Office Manager
● Greeted and logged in patients
● Showed patients to examining room and prepared them for the therapist
● Scheduled appointments for patients
● Prepared treatment rooms for patients
● Read and routed incoming mail
● Performed general office duties, such as answering phones, faxing, and completing insurance forms
● Kept financial records, handled cash and credit copayments, and mailing monthly statements
● Authorized drug refills, Prior authorizations, and prescription information to pharmacies June 2000 - February 2005
S & H Uniforms, 1 Aqueduct Road, White Plains, N.Y. - Customer Service Representative
● Conferred with customers by telephone, in order to provide information about product and services
● Resolved customers problems with complaints and returns
● Data entry of orders from phone and mail
● Maintained files and recieved office materials and supplies June 1988 - June 2000
Grassy Sprain Pharmacy, 640 Tuckahoe Road, Yonkers, N.Y. - Assistant Manager/ Pharmacy Technician
● Entered and prepared prescription for final verification of supervising pharmacist
● Handled all incoming calls from patients
● Dispensed prescription accurately and efficiently
● Entered patient and order information into pharmacy system
● Received payment by cash, check, credit cards, FSA cards and debit
● Answered customers questions, and provided information on policies and procedures
● Book keeping and filing
● Managed front end of store
● Maintain inventory
● In house billing
● Maintained a clean and orderly pharmacy and work area 4
Education
1993 - 1995
College Of Westchester - Associate's Degree/ Marketing and Management, White Plains, N.Y.
1984 - 1988
Roosevelt High School - Academic Degree, Yonkers, N.Y. 2000 - Present
Retail Learn Something Accreditation - On-line Class - Certificate
● Fraud Waste and Abuse
● Hipaa Laws
● Methamphetamine Abuse Laws
References
Roy Giuliano, Supervising Pharmacist, Valuable Drugs - 914-***-**** Daniel Molino, Owner, Grassy Sprain Pharmacy & GSP Long Term Care -
914-***-**** ext 102
Victor Branciforti, Owner, Lemac Pharmacy - 914-***-**** Glen Ross, Owner, S&H Uniforms - 914-***-****
Thomas Leonard, Valet Captain, Northern Westchester hospital, 914-***-****
Contact this candidate