Customer Service Data Entry

Experience

You Decide Realty August ****-Present

Transaction Coordinator

●Customer Service

●Handling Paperwork/Obtaining Signatures

●Managing Deadlines

●Coordinating Scheduling

●Coordinating communications between parties

●Posting Listings

●Coordinating deal closure

●Social Media Moderator

●Data Entry

Colony Brands October 2019-August 2022

Customer Service Rep V

●Answering inbound calls

●Order taking

●Taking CC and ACH payments

●Tracking orders

●Sending replacements/issuing credit

●Taking supervisor calls

●Interviewing potential applicants

●Human Resources

●Technical support for home agents

Sam’s Town

Prep Cook 2 May 2014-July 2020

●Every day operations

●Marketing (promotions, client experience)

●Employee Assistance (Computer help, emotional support)

●Cooking food based on needs

●Prepare batch foods, sauces, soups, pasta, etc

●Maintain a safe and clean work station

●Cutting fruits and vegetables, making fruit trays and cold salads

Cinnabon

Team Leader December 2013-September 2014

●Every day operations

●Cash Deposits

●Daily Inventory

●Managed and Prepared to run shifts

●Counted safe and registers

●Supervised Employees

Precision Opinion

Research Associate

● Outbound calls, collecting data for market research

July 2012 – May 2013

Wendy’s, Salt Lake City, UT

Shift Supervisor

●Every day operations

●Cash Deposits

●Daily Inventory

●Managed and Prepared to run shifts

●Counted safe and registers

●Supervised Employees

July 2011 – July 2012

Subway, Magna, UT

April 2007 – June 2008

General Manager

Scheduling of Employees

Every day operations

Recruiting and Training

Cash Deposits

Weekly inventory

Daily Control

Scheduling Maintenance and Repairs

Payroll

Alorica, Magna, UT January 2004 - October 2006

Agent level II

Providing technical assistance for TVs and computers

Data Entry

One-rep sales

Customer Service

Duty Sup (Working in Excel keeping track and reporting employees breaks and attendance.)

McDonald's, Magna, UT November 2002 - September 2003

Shift Manager

Managed and prepared to run shifts

Supervised employees

Counted safe and registers

In charge of fun activities

Set up and maintained POP (Point of Purchase advertisements)

Subway, Magna, UT

Asst. Store Manager

Inventory

Food order

All maintenance

· Providing customers with the service they need

October 1999 - July 2002

Sitel, Corpus Christi, TX

July 1998 - May 1999

Telephone Sales Representative

Telephone Sales for various credit card companies

Data Entry

Calling customers offering credit cards and balance transfers

Macy's, Bloomington, MN October 1996 - October 1997

Customer Service/Gift Wrap

Customer Service for customers

Gift wrapping packages

Data Entry for UPS shipping

Education

Salt Lake Community College, Taylorsville, UT

High School

Stevens Henager, Murray, UT

Bachelor of Science - Business Management/Accounting

May 2010-January 2012

Le Cordon Bleu

Certificate - Culinary Arts

Graduated 2013

Writer for the school Newsletter, Chairperson of the Student Leadership Team, Tutor

Kaplan Learning Center

Real Estate Salesperson Licensing 2023

Skills

Excellent customer service skills

Ability to work in a fast paced environment

Good communication skills

Good problem solving skills

Ability to work under extreme pressure

Social Media Management – 4 years experience

Knife skills

Food Preparation

Ability to read recipes and execute quality dishes

Ability to lead a team/shift

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