WAHEED IMTIAZ
** ******* ****, ***** *** Khan, Pakistan
+923********* **.********@*****.***
i www.linkedin.com/in/ waheedimtiaz786
November 2012 - Present
2010
2007
OBJECTIVE
Seeking the challenging position in a well organized company where I can utilize the knowledge of telecommunications and electronics from hands on experience and educational training for the benefit of the company.
EXPERIENCE
Pakistan Telecommunication Company Ltd
Customer Premises Equipment Installer and Broadband Technician
Leverage customer relationship skills while performing the installation, repairing, and maintaining of Cable Tv, Internet, and Telephone Services with a focus on Quality and Customer Satisfaction.
Fiber Splicing & Housing, Installation & Configuration ONT's, Use power meter.
Able to use OTDR for detecting faults.
Maintain impeccable personal standards that make the client feel comfortable and demonstrate professionalism.
Familiarity with computer operating systems and computer software applications.
Respond to client requests in a timely fashion, meeting deadlines for installation scheduling.
Provide advise, support, and assistance to team members and end users.
EDUCATION
Punjab Board of Technical Education, Lahore
Diploma of Associate Engineer in Electronics
70 %
Board of Intermediate & Secondary Education, Karachi Matric (Science)
74 %
PERSONAL DETAILS
Date of Birth : 15/12/1989
Nationality : Pakistani
Religion : Islam
LANGUAGES
English
Urdu
Punjabi
SKILLS
Customer Relationship Management
GPON installation and configuration
Planning and coordination
Network troubleshooting
Fiber Splicing & Housing
Customer Satisfaction
Flexible and adaptable
Service provisioning
Interpersonal skills
Time Management
Quality of Service
Problem solving
Team building
Organization