AUSTEN ATKINS-BROSS
**** ***** *** *** **, Allegany, New York, 14706, US 716-***-**** ****************@*****.*** With consultative techniques and careful attention to individual needs, dependable and upbeat and is successful in promoting customer loyalty, satisfaction, and purchases. Lifts 100 pounds safely.
Excellent problem-solving and analytical abilities. Oral communication
Resolving disputes
Attentive listening
Customer interaction
Ethical
Team building
Multi-Task Management
Customer service
Attention to detail
Interview skills
Sales
Team Leadership
Compliance
GED
Allegany-Limestone Central High School Allegany, NY Associate November, 2021 to Present
Harbor Freight Tools Olean, NY
Was able to provide services quickly and with a high level of accuracy. Increased customer satisfaction by 35% within the department. Evaluated proposed actions and employee behavior for potential liability and provided risk management and remedy recommendations. Adapted to using basic conversational skills in english to improve service. Keep track of inventory and keep the workplace tidy. Collaborated with the sales team to achieve goals, consistently meeting or exceeding personal quotas. Gas Attendant December, 2016 to June, 2019
Wildwood Gas Mart Salamanca, NY
Addressed problems in a proactive and knowledgeable manner to maintain and improve client satisfaction. Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties. PROFESSIONAL SUMMARY
SKILLS
EDUCATION
WORK HISTORY