High School Customer Service
Resume:
Rakim James
Florence, SC *****
ad5peq@r.postjobfree.com
OBJECTIVES
To continue a career that will enhance my knowledge, skills, and experience while working with others to assess individual and community needs.
To obtain a position that will fully utilize my leadership, interpersonal and oral/written communication skills while offering an opportunity for professional growth and advancement.
EDUCATION
Francis Marion University: Florence, SC
August 2009-December 2011
Wilson High School
August 2005-June 2009 High School Diploma
EXPERIENCE
Otis
Assembler March 2016 to Present
Using a variety of hand and power tools, fixtures, work instruments and test equipment.
Follow detailed assembly instructions, processes, and procedures.
Assisted with line coordination.
Keep up with line count and assist on RMH line and also Glide line.
Notify supervisor of part shortages
Worthington Industries
Assembler July 2013 to October 2015
Assembled engineered cabs for caterpillar by installing wiring harnesses, glass, doors, and radios.
Was a part of the first group of people in the whole cabs business to be on a line with a fully assembled cab.
Reading Operating procedures and instructions manuals.
Operated as a senior head person of my section to ensure that all of the work was completed by the deadline.
United States Army
Petroleum Supply Specialist July 2010 – 2014
Supply and maintain the fuel quantity for the United States Army.
Honorable discharge
City of Florence Parks and Recreation
Program Staff June 2009- May 2012
Inform and educate males and females on topics involving human development, self-esteem, relationships, and basic cooking skills.
Provided tutorial assistance in course subjects that improved grades and modified behavior.
Oversaw the day-to-day operations, safety and security of the After School Program site.
Ensured high standards of site staff and effective use of resources to enhance the learning environment for students.
Kangaroo Convenience Store
Customer Service August 2009-March 2010
Provided support to the sales team, ensuring all sales and service objectives were met.
Worked with new customers in the development of new accounts and the implementation of the new systems.
Assisted in the development of new policies and procedures.
Performed market research surveys on customer needs and requirements.
Generated repeat business through sufficient client follow-up.
Responsible for managing a cash draw.
Dealt with a diverse customer population.
Solved billing problems and handled customer inquiries.
Wendy’s Food Chain
Customer Service June 2007-July 2009
Welcomed the customers with proper jargon and politely taking their food order.
Transferred the food orders to the subordinates to prepare.
Consistently monitored the food and service quality of the orders being served.
Tallied the orders served and collected cash at the end of the day.
ACCREDITATIONS AND LICENSES: Certified in CPR, Disease Prevention, and First Aid CLS (Combat Lifesaver Skills)
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