LORILEI VENZON
775-***-**** * ad5pck@r.postjobfree.com
SUMMARY
Experienced Technical Project Manager with a proven track record of successfully leading cross-functional teams through the delivery of complex technical projects. Skilled in cultivating positive relationships with business partners and executive stakeholders. Recognized for gathering project requirements that led to a notable 20% increase in efficiency.
PROFICIENCIES
• Critical Thinker • Problem-solver • Conflict Resolution
• Strategic Planning • Leadership • Time Management
• Decision Making • Adaptable • Motivated
• Goal and Results Driven • Excellent Communication Skills • Negotiation Skills PROFESSIONAL EXPERIENCE
Arrow Electronics
Project Manager Oct. 2022 – Feb. 2024
• Spearheaded end-to-end project activities, ensuring seamless execution and delivery, collaborating with engineering teams.
• Provided strategic guidance in leveraging ServiceNow for project management, enhancing efficiency and effectiveness.
• Enhanced ServiceNow functionality to optimize project management processes, driving improved operational workflows.
• Conducted comprehensive training sessions for business users to ensuring effective implementation of work instructions.
• Demonstrated proficiency in utilizing ServiceNow, Microsoft 365, MS Project, Jira, and DevOps toolsets for streamlined project operations.
• Managed multiple projects across Waterfall, Hybrid, and Agile methodologies, adapting strategies to project-specific needs, while collaborating with engineering teams.
Microsoft Licensing (Wimmer Contractor)
Project Manager Mar 2022– June 2022
• Provide daily support for managing project tasks, activities, milestones, and resources, ensuring seamless delivery.
• Develop, maintain, and manage project requirements, plans, timeline, issues, risks, and challenges, ensuring project success.
• Support project team in enhancing their understanding of agile methodology, PMO tools, and processes.
• Refine business and technical requirements, identify innovative delivery solutions, and define project scope and objectives.
• Collaborate with BPO Leaders and process owners to identify and manage business change.
• Build capabilities processes to support future growth of BPO, defining intake assessment requirements.
• Leverage Teams Collaboration to document project processes and artifacts, ensuring transparency and accountability.
• Develop project assessment framework to prioritize and execute projects effectively, aligning with departmental and company goals. International Game Technology 7 yrs. 2 mos
International Game Technology
Technical Project Manager Mar 2020 – Dec 2021
• Managed multiple projects concurrently, applying agile framework and Scrum methodologies for effective sprint planning and execution.
• Oversaw project budgets and timelines, ensuring adherence to schedule targets and tactical control.
• Acted as primary liaison between business, operations, and technical teams throughout project lifecycle.
• Reviewed and prepared Charter Documents/Business Requirements Documents, ensuring alignment with project goals.
• Provided AGILE project management controls and collaborated cross-functionally to analyze, gather, and validate requirements.
• Responsible for creating and maintaining game and sprint backlogs, tracking progress using Jira and other tools.
• Identified risks, conducted Root Cause Analysis (RCA), and implemented corrective actions to avoid project impacts.
• Utilized Project Management Software to organize and measure project performance, ensuring successful delivery. International Game Technology
Project Manager Oct 2016 – Mar 2020
• Managed vendor implementation of Document Control Software Platform, including requirements gathering and stakeholders’ coordination.
• Led agile teams in developing clinical trial software, organizing meetings, and overseeing project progress.
• Directed vendor selection process from RFI to RFP, defining project objectives, scope, and milestones.
• Conducted daily scrums, managed budget and timelines, and mitigated project risks to ensure on-time delivery.
• Created online training for Archer software, maintained resource planning, and communicated with IT team.
• Orchestrated projects within strict timeframes and budgets, tracking KPIs and collaborating across teams. International Game Technology
Document Project Administer Aug 2015 – Oct 2016
• Validated various documents, including blueprints and drawings, ensuring accuracy and completeness.
• Scanned, filed, and transmitted documents, adhering to digital filing procedures and enhancing accessibility.
• Evaluated document processes, proposing improvements to enhance implementation success and efficiency.
• Supported end-user access requirements, establishing compliant systems and effective access policies.
• Managed regulatory requirements and audit support needs, ensuring accurate paperwork submission annually.
• Processed documents through closeout, managing training courses and system maintenance.
• Implemented new processes to reduce cycle time in approving design plans and engineering change requests.
• Organized revisions and tracked changes, facilitating document management and version control.
• Contributed to continuous improvement activities, maintaining and updating documents as needed.
• Provided training to contract development teams, ensuring understanding of contract requirements and flexibility.
• Converted documents between applications, ensuring formatting consistency and seamless transitions. EDUCATION AND CERTIFICATION
San Jose State University, Bachelor of Arts in Clinical Psychology PSM - Professional Scrum Master #-571553