Human Resources Customer Service

SUMMARY

Talented and award-winning Management professional and Accounting Specialist with strong background in maintaining, reviewing and reconciling financial records to ensure compliance with accepted accounting principles and standards, merchandising, sales, and human resources. Proven ability to direct business operations for multi-million dollar company. Expertise in hiring, training, and supervising personnel. Adept at developing and implementing effective policies and procedures. Consistent record of meetings or exceeding all goals for profitability, revenue, and shrinkage. Highly familiar with budget management, scheduling, payroll, and inventory control. Excellent reporting and communication skills.

SUMMARY OF QUALIFICATIONS

Over twenty (20) years experience.

Strong knowledge of basic accounting principles, practices and standards.

Exceptional knowledge of budget and procurement practices and procedures.

Deep knowledge of the principles and techniques of supervision.

Common knowledge of computerized accounting and other software.

Sound ability to establish and maintain effective working relationships with coworkers and representatives from other agencies or departments.

Remarkable ability of organize and clearly express information in concise written form.

Solid ability to make mathematical calculations rapidly and accurately.

Strong ability to read, comprehend and apply pertinent laws, rules and regulations.

Solid ability to detect and reconcile discrepancies in financial records.

Profound ability to use calculators, personal computers and application software.

Prepare operational reports, carry out financial audits.

PROFESSIONAL EXPERIENCE

Co-Manager Trainee, Super America, Menomonie, WI 2011-Current

Oversaw daily business and sales operations for multi-million dollar company.

Prepare weekly and monthly sales analysis reports.

Manage payroll, scheduling, and customer service. Hire, train, and supervise employees.

Prepare operational reports, carry out financial audits.

Manager, VJ & O’Neal Enterprise, Inc., Sparta, WI 2008-2010

Oversaw daily business and sales operations for multi-million dollar company.

Prepare weekly and monthly sales analysis reports, work with senior management to identify new sales opportunities, and ensure compliance with all corporate programs.

Manage payroll, scheduling, and customer service. Hire, train, and supervise employees.

Prepare operational reports, carry out financial audits.

Evening Manager, Log Cabin, Bangor, WI 2003-2008

Directed daily operations, including opening, purchasing, inventory control, and customer service.

Recognized for maintaining consistently superior level of customer satisfaction.

Office Manager, Line-x of Western Wisconsin, Inc., West Salem, WI 2003-2007

Maintain fiscal records by reviewing payroll information, purchase requisitions, vouchers, receipts and other documents.

Enter data onto computer spread sheets, ledgers, worksheets and other forms.

Compare data contained in a variety of financial records in order to detect error/discrepancies.

Reconcile accounts/records and extract and compile information from records as required.

Monitor budgets by reviewing fund balances and reporting overages and shortages to superiors; assist in budget preparation by compiling necessary information manually and by using computer based records pertaining to budgets, accounts, inventories and other financial operations; complete report forms and write narrative reports; prepare financial information for management.

Coordinate accounts payable activities with the purchasing function; review transactions for documentation of obligation, payment authorization, timely payment, and accurate recording; confer with vendors.

Assist clients with sponsored program contractual and financial procedures by providing consultation concerning proposal guidelines, budgets and award terms and conditions; monitor grant budgets and fiscal records; inform other agency employees about accounting procedures, policies, rules and regulations; clarify federal and state policies and procedures.

Supervise employees performing booking and clerical tasks.

Payroll Accountant, Varc, Inc., La Crosse, WI 2001 – 2003

Prepare weekly and monthly sales analysis reports, work with senior management to identify new sales opportunities, and ensure compliance with all corporate programs.

Manage payroll, hourly, salary and piece count employees (including preparation/distribution of detailed accounts for expenditures and revenue of federal grants and third party reimbursements awarded to a department by maintaining subsidiary system ledgers.

Prepare operational reports, carry out financial audits.

Prepared financial statements and accounting reports that required extensive searching to identify, select, and convert data that are not always comparable because of differences in accounting classification, treatment or prior year basis.

Monitored expenditures for compliance with budget constraints.

Perform complex and specialized work related to the preparation, processing, and maintenance of the payroll.

Financial data and completing employment verification reports.

Enroll employees in District benefit programs, reconcile and submit data for tax sheltered annuities.

Account Manager, Ho-Chunk Nation Housing Dept, Tomah, WI 1997 – 2000

Assistant Village Clerk/Treasurer, Village of Friendship, Friendship, WI 1996 – 2000

United States Postal Carrier, Adams/Friendship Post Office, Adams, WI 1994 – 2000

COMPUTER SKILLS

MS Office, PowerPoint, Works, Internet, MS Excel, Open Eye, MS Word

EDUCATION AND TRAINING

Graduate / Val Com Computer Center, Wichita Falls, TX, (1986)

Joliet Jr. College, Joliet, IL, (1978-1979) General Studies, Business, Accounting

Moraine Valley Community College, Hickory Hills, IL, (1976-1978) General Studies, Business, Accounting

OTHER INFORMATION

I have been a bartender or bar owner most of my life. I owned and operated Sonny’s Bar in Wichita Falls, TX for 10 years.

I owned and operated The High Point Dance Club in Wichita Falls, Tx for 8 years

I Bartended, Waitressed, Hosted at Carlson’s Rustic Ridge in Friendship, WI for 7 years

I Bartended, cooked, and waitressed at Log Cabin an Club 16, Bangor and Sparta, WI both owned by the same person for 5 years.

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