Customer Service Representative

RICKY P. MUYOT

Professional Summary

More than twelve years of experience in providing excellent care to people from all walks of life – from the young to the old, from the weekend warriors to the semi professional athletes, from expectant moms to stressed out moms, from the active youth to the elderly saddled with chronic pain.

Decades of experience as director of liturgy and music in a multi lingual, multi cultural, multi generational communities; builds bridges over the many cultural barriers to bring people together and find a common ground; assists communities find their voice and invites them at the table where everyone feels represented; trains and coordinates the various music and liturgical ministers, both professional and volunteers. Professional Experience

Massage Therapist

Fitness Touch Massage, LLC, Vallejo CA

March 2010 – Present

Started my own massage practice right after finishing massage school. Maintains and grows the business, through the worst of the economic downturn due Covid 19 pandemic; provides excellent care to my clients, complementary to the care they receive from other medical and professional caregivers in their team; continues to educate myself with the best and effective science based / evidence based approaches to massage and body work.

Music Director

St. John the Baptist Catholic Church, Napa CA

May 2017 – Present

Sets the liturgical music program for the English services; directs and conducts the parish choir; collaborates with the various Spanish choir groups; lays out the music pages in the weekly parish bulletin; continued music in the liturgies through the Covid 19 pandemic; shepherded the music ministry to make sure no one catches Covid 19. 707-***-****

ad5p5p@r.postjobfree.com

543 Swan Way, Vallejo, CA 94589

Skills

Good command of English, oral and

written; fluency in Tagalog, oral and

written

Proficient in desktop publishing, web

page design, bulletin editing, and the

entire Microsoft Office Suite

Effective people management and

conflict resolution

Photo editing through Photoshop

Music notation and transcription

through Finale

Database management and computer

networking

Massage therapy and fitness

Education

MASSAGE THERAPY

Carrington College of California

Pleasant Hill, CA

Aug 2009 – Mar 2010

MASTER IN THEOLOGICAL STUDIES

(in Liturgical Spirituality) and

MASTER IN MULTICULTURAL

MINISTRIES

Franciscan School of Theology

Berkeley, CA

2007 2009

B.S. IN COMPUTER SCIENCE

AMA Computer University

Makati, Philippines

1985 – 1988

Director of Liturgy and Music

St. Vincent Ferrer Church, Vallejo CA

March 1998 – May 2016

Set the overall tone for the worship experience of the faithful as expressed in the community’s vision and mission statements; coordinated more than 500 volunteers in the liturgical ministries; wrote, printed, and distributed handbook for each of the liturgical ministries of the parish – lectors, altar servers, choirs, ministers of communion, ushers and hospitality, coordinators, ministers to the sick, funeral ministers, wedding ministers; trained and conducted the parish choirs; cantored and assisted at special celebrations; taught Religion to Junior High students; taught adult formation classes on Scriptures, Liturgy, Church, and Church History; facilitated faith sharing groups; co directed and acted on musical plays the Church staged as fundraising efforts: Moses: the Burning Within ($10,000 net profit), The First Christmas ($3,000 net profit), Hesukristo ($18,000 net profit), 150th Anniversary Concert ( $5,000 net profit). Collated, edited and published the 150th Anniversary book; coordinated and troubleshoot the computer needs of each of the parish offices; assisted couples in preparing their wedding liturgy; consoled and assisted grieving families as they prepare the funeral liturgy of their loved ones; provided music to said weddings and funerals; revived the devotion and practice of Simbang Gabi at dawn for more than 10 years with attendance that grew from 50 local attendees to more than 700 attendees from all over the bay area. Workshop Presenter

National Pastoral Musician (NPM) Regional Conventions 2006 – Sacramento; 2007 – Indianapolis; 2008 – Los Angeles Member, Diocesan Liturgical Commission

Diocese of Sacramento, Sacramento CA

2004 2006

Served as the commission’s scribe recording, writing, preserving and distributing minutes, setting agendas’ procuring supplies; Observed, reviewed, affirmed and suggested improvements on how liturgies are celebrated throughout the diocese, through the local parishes; represented and explained to the diocesan team the religious and devotional sensibilities among Filipinos as well as feasts and religious celebrations Filipinos hold dear in their hearts.

Professional References

Will provide upon request.

Work History

CERTIFIED MASSAGE THERAPIST

Fitness Touch Massage, LLC

Vallejo, CA

2010 – Present

MUSIC DIRECTOR

St. John the Baptist Catholic Church

Napa, CA

2017 – Present

LINE WORKER, bottling and production

Various wineries

thru Nelson Staffing Services

2020 2021

DIRECTOR of MUSIC and LITURGY

St. Vincent Ferrer Catholic Church

Vallejo, CA

1998 2016

SOFTWARE ENGINEER

Harris Corporation

Digital Telephone Systems Division

Novato, CA

1993 1998

SYSTEMS ANALYST / PROGRAMMER

Coca Cola Bottling Company

Makati, Philippines

1993

JUNIOR ANALYST / PROGRAMMER

Eastern Telecom, Incorporated

Makati, Philippines

1992 – 1993

SOFTWARE PROGRAMMER

Data Systems Services, Incorporated

Makati, Philippines

1989 1992

.

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