Customer Service Sales Associate
Resume:
Kaycee Brookins
Self Starter
Palm Bay, FL *****
ad5p5m@r.postjobfree.com
It took me 7 years to finally get an initial job in the field of phlebotomy, I have established myself to be a very competent technician. Though it took some years to get my foot in the door, I gained a wealth of customer service experience along the way which is beneficial to nearly any position in the workforce. I pride myself on being detail-oriented, organized and am eager to learn all facets of any job I am performing.
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Phlebotomist
Quest Diagnostics - Melbourne, FL
November 2020 to Present
Delivering kind and attentive service to patients of all ages. Apply keen attention to detail to ensure proper collection and labeling of all blood samples. Key skills include:
• Venipuncture / Capillary Blood Collection
• Empathetic Customer Service
• Excellent Communication Skills
• Specimen Preparation
• Medical Records Data Entry / Coding
• Insurance / Payment Processing
• Safety Officer
• Supply Ordering
• Drug Screens
Donor Center Technician
Biotest Pharmaceuticals Corporation - Melbourne, FL December 2019 to May 2020
Preformed venipuncture to collect plasma on clients, set up machines, cleaned the donor floor and machines, watched over clients who were on the donor floor donating, counseled patients to ease fears, explain procedures and enhance cooperation during draws, enforced infection control and sharps disposal procedures to protects patients, coworkers and self Sales Associate
Pandora Jewelry - Melbourne, FL
November 2019 to December 2019
Maintained knowledge of current promotions,exchange guidelines, payment policies and security practices, arranged new merchandise with signage and appealing displays to encourage customer sales and to move overstock items, retained product service and company policy knowledge to serve as a resource for both coworkers and customers, answered incoming telephone calls to provide information about products, services, store hours, policies and promotions. Cashier
Lucky's Market - West Melbourne, FL
October 2018 to January 2019
Computed sales prices, total purchases and processed payments. Operated a cash register to process cash, check and credit card transactions. Administered all point of sale opening and closing procedures. Replenished floor stock and processed shipments to ensure product availability for customers. Kennel Technician
The Barking Dog - Exeter, NH
November 2017 to January 2018
Bathed animals, cleaned cages, fed and played with animals to make sure they got their exercise in for the day, assisted grooming staff, checked in and out dogs for daycare, followed safety procedures Sales Associate
Ross Dress For Less - Merritt Island, FL
June 2014 to December 2014
Responsibilities
Replenishes stock on the sales floor. Sells a variety of merchandise and operates a cash register. Is responsible for balancing daily financial transactions and practices loss prevention procedures. Sales Associate/Stocker
Army/Air Force Exchange Service (AAFES) - Patrick Afb, FL August 2013 to February 2014
Responsibilities
Replenishes stock on the sales floor. Sells a variety of merchandise and operates a cash register. Is responsible for balancing daily financial transactions and practices loss prevention procedures. Sales Associate
Ross Dress For Less - Merritt Island, FL
May 2013 to September 2013
Responsibilities
Replenishes stock on the sales floor. Sells a variety of merchandise and operates a cash register. Is responsible for balancing daily financial transactions and practices loss prevention procedures. HOUSEKEEPING ASSISTANT
HOLMES REGIONAL MEDICAL CENTER - Melbourne, FL
February 2013 to April 2013
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions. Dusted ceiling air conditioning diffusers and ventilation systems. Emptied and cleaned all waste receptacles. Cleaned and returned vacant rooms to occupant-ready status. Stocked toilet tissue and paper towels, as well as other restroom supplies. Cleaned and dusted cobwebs on light fixtures, baseboards and window sills. Cleaned rooms to the satisfaction of all clients. CASHIER
WALMART
March 2009 to May 2010
Computed sales prices, total purchases and processed payments. Operated a cash register to process cash, check and credit card transactions. Administered all point of sale opening and closing procedures. Replenished floor stock and processed shipments to ensure product availability for customers. Education
Phlebotomy Certificate in Classroom & Clinical
BREVARD COMMUNITY COLLEGE - Cocoa, FL
August 2012 to December 2012
Skills
• Loss Prevention
• Phlebotomy
• Patient Care
• Venipuncture
• Kennel Experience
Certifications and Licenses
driver's license
BLS for Healthcare Providers
July 2022 to July 2024
National CPR Foundation
ID # 6B47F6D1
Assessments
Retail Customer Service — Highly Proficient
October 2019
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Reliability — Expert
June 2019
Tendency to be dependable and come to work
Full results: Expert
Attention to Detail — Proficient
April 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Verbal Communication — Highly Proficient
April 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient
Retail Customer Service — Highly Proficient
October 2019
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS & ABILITIES
Customer Service
Certified Phlebotomy Technician through NHA
CPR through American Heart Association
First Aid through American Red Cross
Customer-oriented
Organized
Contact this candidate