Customer Service Representative
Resume:
Miesha Flowers
Kansas City, MO *****
ad5p2k@r.postjobfree.com
I'm searching for any opportunity for a job. I'm a very hard worker and I am a fast learner. Im very outgoing and will take criticism for my work and I also take proud in what I do. I also have strong communication skills,
basic office etiquette,
ability to juggle multiple tasks simultaneously
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Scheduler
The University of Kansas Health System - Overland Park, KS June 2023 to November 2023
Scheduling appointments for different departments in the health system such dermatology endocrinology etc. mailing letters for missing appointments and checking voicemails and returning calls to make appointment's
CSR - Customer Service Representative
Quest Diagnostics - Lenexa, KS
March 2022 to February 2023
Working Quest diagnostics system I was making appointment for patients give lab result giving lab orders putting notes in the system about the calls.
CSR - Customer Service Representative
Centrinex - Overland Park, KS
August 2021 to January 2022
Working for Centrinex I was making inbound and outbound calls for a loan company and making payments with Credit/Debt cards also taking notes about the calls Customer Service Representative
J C Penny Logistics - Kansas City, KS
September 2019 to February 2020
Working for JCPenney I was taking incoming calls to help the customer with there issues and placing orders talking about offers and magazines also providing notes about the call. Call Center Representative
The Results Companies - Raytown, MO
March 2019 to April 2019
Working for a the result’s company I was taking high volume calls for road side assistance making sure the location up to date so that they were able to find them and also taking notes about what the call was about.
Childcare Provider
greater kansas city linc - Kansas City, MO
August 2011 to January 2014
providing for children teaching number letters etc. Education
diploma
Northeast High School
Skills
• TEACHING (2 years)
• ORDER FILLING (Less than 1 year)
• TYPING (Less than 1 year)
• Order Puller
• Pallet Jack
• Order Selector
• Picker Packer
• Picking
• Warehouse Associate
• Picking Packing
• Selector
• Call Center (1 year)
• Order Picker
• Customer service
• Microsoft Word
• Computer Skills
• Shipping & Receiving
• Typing
• Customer service
• Medical terminology
• Teaching
• Childcare
• Cash handling
• Cash register
• Cold calling
• Front desk
• Windows
• Microsoft Office
• Communication skills
• Computer skills
• Office experience
• ICD-10
• Microsoft Excel
• Medical records
• Office management
• HIPAA
• Negotiation
• Medical receptionist
• Organizational skills
• English
Certifications and Licenses
Driver's License
CPR Certification
April 2022 to Present
Additional Information
Skills
mircosoft computer, order filling, Typing, Teaching
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