Background in Communications, Technical Support, Customer Service.

Kyle Mestas

Hot Springs, SD, 303-***-****

*******.****@*****.***

MILITARY SERVICE

United States Marine Corps – Honorable Discharge – Cryptologic Intelligence Formerly held Top Secret/SCI/TK security clearance 1982 – 1991

SKILLS & ABILITIES

Detail Oriented

Excellent Customer Skills

Problem Solving Skills

Good Team Player

Strong Work Ethic

Military Experience

Able to Work Accurately in a Fast-Paced

Environment

WORK EXPERIENCE

Hot Springs VA Medical Center, Compensated Work Therapy (CWT) Computer Lab Assistant Hot Springs, SD, December 2023 - Present

Assist Veterans with finding on-line Veteran Administration forms for disability compensation.

Help Veterans set up VA.GOV accounts, MyHealtheVet accounts, social security website accounts, bank accounts, and direct deposit.

Assist Veterans with job searches, obtaining replacement ID documents, such as, birth certificates, social security cards, driver’s licenses, and state ID’s.

Help with various projects as given from Vocational Rehabilitation Specialists, such as organizing files and cabinets, research to find costs on USB drives and vendors that are government approved.

Complete various printing jobs as needed, such as creating all the intake packages for incoming veterans. Legacy Traffic Management, Driver/Laborer/Operator Aurora, CO, April 2023 – August 2023

Drove a 26,000-pound truck mounted crash attenuator truck (TMA).

Drove a water tanker truck and various other trucks, ranging from Ford F-750 to F-150.

Set up road closures, detours, and various job site enclosures.

Worked with state and county inspectors, engineers, and local and state police in coordinated projects.

Loaded and unloaded trucks.

Labor Finders, Temporary Laborer

Lakewood, CO, December 2022 – April 2023

Performed traffic control such as road closings, rerouting for detours, directing traffic and posting permanent closures.

Cleaned various commercial offices as needed.

Filed personnel files for various commercial offices as needed.

Picked and packed for various businesses as needed in a fulfillment warehouse.

Performed various job site cleanups/construction sites. Traffic Management Inc., Branch Assistant

Denver, CO, February 2023 – December 2022

In charge of purchasing the entire inventory of office supplies.

Performed warehouse inventory to include data entry.

Performed records upkeep and input as needed in the office.

Maintained and documented all maintenance that was done on 70 fleet trucks, which included F750’s all the way to F150.

Performed minor repair on all fleet trucks to include bumper to bumper repair.

Maintained 37 trailers by monitoring license plates and registration tags. Performed troubleshooting on the trailers and installed headlights and taillights.

Performed generator maintenance.

EDUCATION

Programming Hub

Entry Level Computer Coding – April 2024

Python – April 2024 - Present

AT&T / Lucent / Avaya

• 6 years’ experience

• Customer Support Relations

• Systems Support Specialist

• System Application Specialist

• Managed Systems for Bank One / 4 states

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