Customer Service Rep
Resume:
Ashley Castillo
Customer Service Rep/warehouse production
Greeley, CO 80631
*********@*****.***
Highly enthusiastic customer service professional with many years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
CORE STRENGTHS
Strong organizational skills Telephone inquiries specialist Active listening skills Customer service expert
Sharp problem solver Telecommunication skills
Energetic work attitude Adaptive team player
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Check Into Cash - Greeley, CO
May 2022 to Present
• Opened and closed the store at the beginning and end of shifts
• Performed official money count every day
• Promoted after month
• Upheld a high standard of customer service
• Managed daily reports of transactions
Houskeeper
Lemay Avenue Health and Rehab - Fort Collins, CO
January 2020 to Present
Cleaning patients rooms
Packaging
Leprino Foods elwood staffing - Greeley, CO
August 2019 to Present
Package cheese
Housekeeper
St. Anthony's Hospital - Lakewood, CO
February 2021 to April 2021
Cleaned hospital rooms sanitized rooms got them ready for next patient also did bathrooms and nurses stations.
Housekeeping/Janitorial
Superior Janitorial Services - Greeley, CO
November 2017 to February 2021
Cleaning offices, bathrooms,
Warehouse Worker
Amazon
February 2020 to May 2020
Sort packages
Production Worker
Canyon Bakehouse - Johnstown, CO
January 2019 to March 2019
Monitored bread machines
Production Worker
Aerotek/Vestas - Windsor, CO
October 2018 to December 2018
Preped blades got them ready for build
Warehouse Worker
Kodak alaris - Windsor, CO
June 2018 to August 2018
Packaging and assembling product
Warehouse Worker
Jbs swift - Greeley, CO
October 2017 to December 2017
Packaging products and labeling
Caregiver/Provider
Ashley Manor - Greeley, CO
July 2017 to September 2017
I helped seniors with daily activities also helped them with daily essentials. Housekeeper
A1 Cleaning Company - Greeley, CO
July 2016 to December 2016
Housekeeper for the court house making sure every bathroom and other room was vacuumed trash thrown out and ready to go for next day
Customer Service Rep
Startek - Greeley, CO
July 2014 to February 2015
Created new processes and systems for increasing customer service satisfaction. Resolved product issues and shared benefits of new technology. Expressed appreciation and invited customers to return to the store. Managed quality communication, customer support and product representation for each client. Worked under strict deadlines and responded to service requests and emergency call-outs. Hostess/Office Assistant
ARMADILLO GRILL - Greeley, CO
September 2010 to November 2010
Managed quality communication, customer support and product representation for each client. Filed documents for store also did payroll for store.
Customer Service Rep/Receptionist
Aztec ink - Greeley, CO
March 2006 to January 2010
Managed quality communication, customer support and product representation for each client. Created new processes and systems for increasing customer
service satisfaction. Handled payments cash register Education
High school
Weld Opportunity High School - Greeley, CO
August 2001 to February 2002
High school or equivalent
Skills
• Customer Service/ Warehouse (2 years)
• Warehouse Associate
• Shipping Receiving
• Shipping
• General Labor
• Unloading
• Picker Packer
• Loading
• CSR
• Call Center
• Customer Care
• Customer Service
• Customer Support
• Bilingual
• Caregiving
• Cleaning Experience
• SAP
• Spanish
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