Client Relations
Resume:
Bachelor of Science in Biology
V i n a I z r a i l o v a
S t r a t e g i c C l i e n t
S o l u t i o n s M a n a g e r
Dynamic and results-driven professional with a proven track record of success in sales, client relations, and healthcare administration. A strategic thinker with a passion for delivering exceptional service and driving organizational growth. Demonstrated ability to build and maintain strong client relationships while achieving business objectives. Seeking a challenging role where I can leverage my diverse skill set to contribute to organizational success.
WORK EXPERIENCE
PROFILE
REFERENCES
AIL Strategic Client Solutions Manager
Star Plus Clinical Care Coordinator
All of US Research Program Senior Research Assistant Present
Present
2020-2023
Successfully completed comprehensive training and obtained licenses in multiple jurisdictions. Strategically advise clients on options, ensuring alignment with their individual needs and financial goals. Cultivate strong relationships with diverse clientele, including union members and military veterans, resulting in increased acquisition and client retention. Recognized for outstanding dedication to client satisfaction and exceptional service delivery.
Conduct participant enrollment visits, collecting vital data and biological specimens with precision and accuracy. Facilitate community outreach events and enrollment initiatives, engaging diverse populations in research participation. Manage logistics and personnel for in-clinic and mobile activities, ensuring adherence to study protocols and regulatory standards. Supervise research staff and provide training and mentorship to ensure program success.
SKILLS
Sales Consultation
Client Relationship Management
Healthcare Administration
Data Collection & Analysis
Team Leadership
EDUCATION
Bachelor of Science in Biology
University of Pennsylvania
Accelerated program with
LECOM. 3.9 GPA
Mercyhurst University
2013-2014
AIL 2023
Selected for direct mentorship and
coaching by top-tier leadership due to
exemplary work ethic, potential, and
sales prowess.
Excellence in Client Relations Award
AWARDS
Erie, PA
**********@*****.***
In Progress
Summa Cum Laude 3.8 GPA
Communication Skills
Available Upon Request
Upheld uncompromising standards of safety for clients while complying with regulatory requirements. Expertise in medication dispensing and monitoring, along with adept vital sign management and meticulous attention to essential needs, ensured comprehensive care delivery. Excelled in seamlessly coordinating medical appointments and conducting insightful assessments of client performance, consistently optimizing care outcomes and enhancing the quality of life for those under our care.
LANGUAGES
English
Russian
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