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Like to work in a fast paste environment. Please give me the chance to

Norwalk, CA
May 13, 2024

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GRACIELA MORALES 562-***-**** Long Beach, CA 90815

Summary Highly-motivated employee with desire to take on new challenges. I am unbeat timely positive and hard working hands on service specialist. I have a vast employment experience ranging from cashier to foreman assistant. I bring a positive attitude and willingness to learn to every opportunity. Skills Product rotations

Warehouse operations

Product location skills

Time management

Problem solving



Self motivation

Friendly, Positive Attitude

Fluent in Spanish

Experience Picker & Packer 04/2017 - 05/2020

Vans Distribution Center Santa Fe Springs, CA

Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

Fulfilled orders quickly to accomplish challenging daily objectives. Selected products and items from shelves and pallets for customer orders. Labeled boxes and placed in outbound collection areas. Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.

Read orders to obtain item numbers and located merchandise in bins or on shelves. Placed products on conveyors for final wrapping and shipment. Customer Service Cashier 07/2015 - 12/2018

Big Lots Downey, CA

Greeted customers and responded to informational requests. Answered product questions with up-to-date knowledge of sales and store promotions. Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.

Answered phone calls to assist customers with questions and orders. Processed customer payments quickly and returned exact change and receipts. Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Dispatcher 09/2014 - 06/2015

G&K Services Santa Fe Springs, CA

Monitored changes in delivery schedule and communicated changes to customers. Worked closely with transportation supervisor to dispatch and assign loads. Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.

Answered customer requests with information about product availability, shipping information and status updates.

Supervised driver dispatching, route planning.

Identified locations and needs of callers to accurately send assistance. G


Education and


GED 05/2009

Downey Adult School Downey, CA

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