Customer Service Marketing Representative
Resume:
Joe Hernandez
ad5oof@r.postjobfree.com
Qualifications
Business Owner/Manager
Sales & Marketing Representative
Retail Manager
Work Experience
Owner/Manager
Game Sports 2011-Present
Flag football league recruiter and coach -Recruit high school youth into passing league. Educate and coach individuals to improve athletic skills, teamwork, and agility on the field.
Football Official with Nevada County Adult Sports Association (N.C.A.S.A.)
Marketing Representative
Rescue Dog Wines 2022- Present
RFE Marketing 2018- Present
Adult beverage representative. Brand ambassador and customer service expert for in-store pouring’s and indoor/outdoor special events. Execute brand activations/events, promote brand awareness, increase sales revenue, merchandise and track inventory, set up/break down events, provide daily reports etc.
Field Marketing Lead/Specialist
Soul2Soul Marketing 2017-2020
Field marketing lead/event specialist. In-store demos and special events coordinator, for various health & wellness brands (Hiball Energy, Body Armor, Olipop, etc.). Lead team of brand ambassadors, coordinated event campaigns and charitable events throughout Northern California and Nevada (Wanderlust, Broken Arrow, Doggie Dash etc.). Top sales nationwide.
Assistant Store Manager
Big 5 Sporting Goods 2003-2005
Manage shoe department. Oversee the day to day operations of shipping and receiving warehouse, ensuring that products go to the correct destination in a reasonable timeframe. Lead team members; enforce company systems, policies, procedures and productivity standards.
Store Manager/Buyer
Kaos Clothing 2002-2003
Lead team members, manage inventory levels, organize store events, and negotiate purchases from vendors. Handle customer needs and complaints. Expertise in customer service, product knowledge, pricing, and quality assurance.
Team Sports Manager
Sports Fever/Mountain Recreation 2000-2003
Strong leadership skills, increase sales and customer satisfaction, implement innovative strategies to improve overall store performance. Inside/outside sales of local team sports products.
Freight Manager
Albertsons 1992-1999
Coordinate and manage all aspects of shipment process, corporate schematics displays, and follow weekly, monthly and quarterly ratios. Hire, train, and manage crew members. Maintain standards and conditions of the store, order inventory, control shrink, and back stock.
Education
Phoenix College 2010-2012
Los Rios Colleges 2019-Present
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