WyTonya Randle
Amarillo, TX *****
ad5ono@r.postjobfree.com
To secure a position with a progressive customer-oriented company that will capitalize on my strength and work experience.
Authorized to work in the US for any employer
Work Experience
Data Entry Clerk
VDart Inc - Amarillo, TX
February 2021 to June 2022
• Customer service
• Call center rep
• Data entry clerk
• Remote work from home
• AWS
• ServiceNow
• Supervisor Lead
• Trainer
Customer Service Representative
TeleNetwork - Remote
March 2020 to October 2020
• Customer service
• Inbound calls
• Claims reviewing
• Trainer
• Team support
CSR - Customer Service Representative
TMG Call
April 2016 to December 2018
• Customer service
• Inbound calls
• Outbound calls
• Data entry
• General workflow
Data Entry Clerk
Novitex Enterprise Solutions - Lawton, OK
December 2013 to February 2016
• verifying documents
• mailing out notices
• general workflow
• data entry
• outbound calling for the Affordable Care Act
CSR
Western National Life Insurance Company/AIG - Amarillo, TX May 2004 to September 2009
• Customer service
• quality analysts
• annuities and structured settlements
• answering inbound calls
• data entry
• filing and faxing documents
• scanning documents
• processing checks
• general client care
Education
Bachelor's degree in Business Administration/Entrepreneurship Strayer University-Global Region
June 2021 to Present
Vocational in Medical Assistant
Academy of Professional Careers
June 2001 to May 2002
High School Diploma
Tascosa High School
May 1999
Skills
• DATA ENTRY (7 years)
• EXCEL (7 years)
• MAINFRAME (7 years)
• MS WORD (7 years)
• NETSCAPE (7 years)
• ServiceNow
• AWS
• Java
• Azure
• JavaScript
• User Interface (UI)
• Email Software
• Outlook Internet Browser Netscape
• Peripheral Devices Scanners & Printers
• Personal Computers
• Spreadsheet Software
Lotus
References available upon
request