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Customer Service Guest

Denver, CO
May 13, 2024

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Amanda Gunther


An energetic, results-oriented restaurant server offering motivated leadership to drive sales and teamwork. Consistently attain performance goals through passion, persistence, and initiative. Noted for outstanding communication skills, both with guest and staff; resolve problems quickly and equitably to ensure happy customers. Area of Expertise

● Team building

● Speaking effectively

● Works well under pressure

● Ability to multitask

● Listening actively

● Customer Service / guest relations

Wash Park Grille : March 2018 - Present

● Strong communication skills.

● Training new staff on guest service expectations and policy.

● Skillfully anticipate and address guest service needs.

● Set up, organize, maintain, and close the restaurant or banquet functions to ensure that areas are stocked and cleaned. Degree Springhill Suites,Metropolitan Denver: July 2017-March 2018

● Greet guests as they arrive and show them to a table that fits their needs.

● Guide guests through the menu and answer any questions they might have .

● Make drinks, take food orders, run food and bus tables . Jake Melnicks, River North Chicago : 2016 - 2017

● Maintain a high standard of customer service during a high volume, fast paced environment.

● Communicate clearly and positively with coworkers and management.

● Knowledge of the menu and drinks.

● Maintaining a clean work environment

Joseph Restaurant, Mt.Greenwood Chicago: 2014- 2016

● Assist guests in meal selections.

● Up-sell appetizers, meals, and drinks in order to increase ticket sales.

● Assist fellow team members by running food and drinks.

● Deliver checks as well as cash guests out in a timely manner. Brown's Chicken,Evergreen Park - Manager : 2006-2013

● Oversaw all areas of the fast paced restaurant

● Managed inventory control and budgeting

● Controlled staffing and training

Education & Qualifications

2009 - 2012 Moraine Valley, Palos Hills -Associate Degree 2004-2008 Evergreen Park High School- Diploma

Licensed in Food and Beverage Service Sanitation for the state of Colorado nd city of Denver References Supporting Documentation Available Upon Request

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