Carina Hernandez CMAA - Medical Administrative Assistant
Riverside Ca, 92503 323-***-**** ad5omx@r.postjobfree.com OBJECTIVE
To continue my skills and education to provide the best care in the medical field as a nurse. PROFESSIONAL SKILLS,
Entry-level Medical Administrative Assistant
o Patient care and safety with excellent communication and organization skills o Medical terminology
o Vital signs and patient monitoring
o Privacy/HIPPA HITECH, OSHA, and CMS regulations
o Patient advocacy and support
o Electronic medical records and office software systems including patient records, scheduling appointments, maintaining billing processes, financial verify insurance coverage, filing documents, and prepare encounter forms.
o Proficiency in general office tasks, such as answering phones, managing correspondence to support a smooth and efficient operations, answering inquiries, and relaying information efficiently. EDUCATION
MedCerts Livonia, MI
Jan 2023 – July 2023
Medical Assistant program: NHA – CMAA Certified
(continuing education)
PROFESSIONAL EXPERIENCE
Hilton guest services Anaheim, CA
Jul 2022 – Oct 2023
● Greeted guests upon arrival with a warm and welcoming demeanor, providing assistance with check-in procedures, and answering inquiries about hotel amenities and services
● Processed guest reservations and check-ins efficiently, ensuring accuracy in guest information and room assignments
● Handled guest requests and concerns promptly and professionally, resolving issues to ensure a positive guest experience
● Assisted with guest checkout procedures including processing payments, issuing receipts, and addressing any final requests or concerns
● Worked with other hotel departments, such as housekeeping and maintenance, to address guest needs and maintain high standards of service
VOLUNTEER EXPERIENCE
Abigail Barraza Foundation Los Angeles, CA
Oct 2018 – Jun 2020
• Worked Collaboratively with a team, setting up and cleaning up hosting vendor events to raise money to spread awareness for those with Breast Cancer
• Assisted during Christmas at City of Hope for a toy drive to bring toys for ill children
• Engaged with donors and built great relationships to support donations throughout the year