High School Chick-Fil-A

Education

High School - ****

West Monroe High School - West Monroe, LA

Physics - Bachelor of Science - 2027

Dillard University - New Orleans, LA

Work History

Cashier - June, 2022 to December, 2022

Chick-fil-A - West Monroe, LA

Help customers by guiding them and answering their questions.

Am in charge of issuing receipts, refunds, change, and tickets.

Am in charge of taking orders from customers.

Counted the cash in the register drawer at the start and end of each shift.

Counted cash in the register drawer to keep the register balanced at the start and end of each shift.

Put things on shelves and organize them.

Cashier / Hostess - November, 2022 to April, 2023

Surge Entertainment by Drew Brees - West Monroe, LA

Kept track of the dining room's inventory and replenished it as needed.

Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Went through the dining room supplies, including linens and wrapped silverware, and replenished any that were running low.

Collected trash, wiped up spills, and removed trays to keep the customer areas fresh and clean.

Provided attentive service and assessed guest needs ahead of time.

Helped customers with take-out orders.

Gave out product samples, answered questions, and assisted customers in finding what they needed.

Assisted wait staff with food delivery and guest requests on a timely basis.

Receptionist Assistant - August, 2020 to Present

Williams Tax & Accounting Services, LLC - Monroe, LA

Gathered and distributed messages to team members and managers to support open communication and excellent customer service.

Was in charge of sorting and distributing mail correspondence between departments and personnel, as well as parcel packaging, preparation, and

timely shipping.

Monitored the premises, screened visitors, updated logs, and issued passes to maintain security.

Answered phone calls from clients, vendors, and a variety of other callers looking for information.

Routed incoming calls to the most qualified personnel and departments within the company.

Greeted all customers with a friendly greeting, answered general questions, gathered information about the nature of their visit, and directed them

to the appropriate offices.

Mentor Teacher - January, 2019 to May, 2023

AmeriCorps NCCC: Southern Region - Vicksburg, MS

Had an excellent attendance record and was always on time for work.

Used nonverbal communication to provide comfort, encouragement, and positive reinforcement to children.

Organized instructional materials, which included making bulletin boards and setting up work stations.

Created and managed IEPs to define student learning objectives and educational strategies in addition to applying instructional knowledge and

methods to support goals.

Produced ad hoc reports and documents for senior team members on a weekly basis.

Was in charge of activities that aided students’ physical, emotional, and social development.

Devised learning and content strategies to meet the needs of students with mental and physical disabilities.

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