Customer Service Sales Representative
Resume:
Michael R. Kinnett
Lawrenceburg, IN 47025
Qualifications
Thirty-one years of sales experience demonstrating the ability to manage a territory, create and expand existing sales, establish a positive working relationship with each client, and being a company team player. Five years of sales/management experience operating my own company managing company’s telecom requirements/carriers.
Experience
January 2024 to present
Konecranes
Service Sales
*Covered Cincinnati market
February 2023 to December 2023
Heilind Electronics
Customer Business Manager
*Responsible for managing Southern OH, Southern IN and Kentucky territory.
*Worked with OEM to bring in 10 million dollar project.
*Worked with Contract Manufacturer to eleviate service issues.
March 2022 to February 2023
Graybar Electric
Sr Sales Representative
*Generated $1.5 million dollars in new annual business.
*Expected to generate $3 million dollars in New business in 2023.
*Enhanced Graybar reputation with Cleveland Cliffs. Cleveland Cliffs is the largest customer for Graybar in Cincinnati market.
November-2019 to March 2022
Tech Tron Sales
Sales Representative
*Managed Distributor base for all manufacturers, called directly with OEM’s to develop over 3,000,000 in opportunities for manufacturers.
*Used various methods to open sales opportunities during Covid19.
*Enhanced Tech Tron Sales profile, by generating new customer prospects and designs, with all manufacturers.
*Number One sales rep in opportunities generated for 3 manufacturers.
April-2007 to November-2019
F.D. Lawrence Electric Company
Account Manager/Outside Sales
* Achieved highest growth percentage with account base.
* Generated new business to my account base, growing business from $500,000 annually to 3,300,000 annually.
* Enhanced FD Lawrence profile by providing customer service skills to neutralize potentially hostile situations.
* Number one in account sales for 4 manufacturers.
* Number one in OEM account sales.
March-2002 to April-2007
Premier Networks
Managing companies’ telecom requirements/vendors
Owner/President
* Established relationships with over 50 companies to advise and assist in managing their telecommunications requirements.
* Helped companies lower their monthly phone bills by negotiating the best rates and services available.
* Become an extension of my client’s telecommunications department. Actively manage Telecom providers on an on-going basis to make sure the carriers provided the best services available.
March-1998 to March-2002
Qwest Communications
Telecom Company
Senior Account Executive
Responsible for expanding customer base in the Greater Cincinnati and Dayton markets. Call on large users of telecom services.
* Consistent over quota performer.
* Was over 150% over quota in 2002 when leaving Qwest.
* Won numerous sales contests.
October-1991 to March-1998
Industrial Utility Sales
Manufacturer Representative (Industrial Boiler controls and accessories)
Sales Engineer
Provide technical sales and service to new and existing accounts in Western Ohio, Central and Southern Indiana. Maintained a base of approximately 250 accounts.
Accomplishments
●Achieved the #1 sales year for territory, exceeding quotas..
●Applied skills to neutralize potentially hostile situations and improve company/client relationship.
Training
SAI International
Principles and Fundamentals of Human Relations. Applies to the science and art of supervision, management and selling.
Education
University of Cincinnati
Degree in Business Administration/Marketing. Class of 1988.
Received Baseball Scholarship and worked part time at numerous jobs.
Awards
University of Cincinnati, Baseball
All Metro Conference, 1st Base - 1985, 1986. All Metro Tournament - 1987. Most Valuable Player – 1985, 1986. Captain of team, 1987.
Cincinnati Softball Player of the Year, 1992, 1995. 1st Team All American, 1993, 1995, 1998, 2003, 2005, 2006. Cincinnati Softball Hall of Fame Inductee.
*References will be furnished upon request.
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