Systems Administrator Active Directory

KEVIN A. SMITH

** **** **** **

Staatsburg, NY **580

*************@*****.*** Cell: 845-***-****

MICROSOFT CERTIFIED SYSTEMS ADMINISTRATOR

Over twenty-six years of experience in systems configuration, installation, repair and troubleshooting networks, servers, and desktops. At WellPoint I single handedly administered over 500 local users and 100 servers across five locations. At IBM I work with a large group maintaining nearly 15,000 servers over 5 data centers for Morgan Stanley and ACE Insurance accounts. Under 2nd IBM contract I built and maintain IRLP, Nirvana environments and create benchmark environments for customers to test their products. I have strong communication, organization and leadership skills.

COMPUTER SKILLS

Software: Installation, configuration, and troubleshooting of the following Operating System and applications: DOS, Windows 3.1, 3.11, 95, 98, ME, XP, Win 7, NT 4.0, 2000, 2003,

2008, 2012, 2016, 2019, Red Hat Linux, VMware 7, VMware Aria Suite, MS Office products, Arcserve, Commvault, Altiris, Lotus Notes, IBM Director, Tivoli TSM, TCIM, Symantec Endpoint Protection, Manage Now, Maximo, Oracle, Citrix, Attachmate Extra!, DameWare, and PCAnywhere.

Server: Deployment and rebuilding of servers, planning and creation of Active Directory, accounts and policies, implementation of user rights, installation and configuration of DHCP, DNS, WINS, and network printers. Performing LTO3 backups and applying critical patches.

Network: Configuration of Cisco Switches using Telnet and Putty; TCP/IP, IP scopes, VLANs, etc.

Running and crimping of Cat 5e/6 cabling.

Hardware: Installation, repairing, and troubleshooting of all computer related parts and problems including Desktops, Laptops, Servers, SCSI, RAID, Routers, Switches, Printers, etc.

EMPLOYMENT HISTORY

CTG - IBM, STG Benchmark Center, Poughkeepsie, NY March 2013 – Present

Linux and Windows Systems Administrator

Responsibilities:

Building IBM Blade, SystemX servers for customers to benchmark their environments on new

IBM equipment: Linux and Windows OS’s

Built and maintain IBM IRLP training environment for customers on new IBM

platforms. This includes building and Maintaining VMWare server farms with 40+ Windows

KEVIN A. SMITH PAGE TWO

2008R2/2012R2/2016/2019 Servers, 20+ RHEL Linux servers, 4 physical Citrix XenApp servers,

and over 2000+ deployed classes.

http://www.computerdealernews.com/news/ibm-turns-to-a-partner-led-strategy-for-training/27733

http://www.itjungle.com/tfh/tfh071513-story06.html

Day to day maintenance of servers.

Nirvana environment with over 100 VM’s on 5 hosts demoing our VMWare partnership

integration of IBM Power servers and Z Mainframes with products like OCP, Spectrum Scale,

PowerVC.

ARTECH - IBM, Morgan Stanley Smith Barney & ACE Insurance, August 2010 – Dec 2012

Fishkill & Poughkeepsie, NY

System Administrator

Responsibilities:

Rack, build, rebuild, and decommission IBM Blade, IBM SystemX, HP ProLiant and Dell servers.

Support an enterprise environment consisting of over 15,000 servers over multiple commercial

accounts specializing in the areas of server activation/deactivation, moves/add/changes, security,

compliance, hardware, Blade Center (7870), VMware/ESX/ESXi/Virtual Center, SAN, Citrix,

Active Directory

Required to adhere to ITIL-based procedures including handling problem management on severity

1 – severity 3 incidents (rhythm, blues and jazz), change management on all IMAC incidents,

security incidents/MS patching and root case analysis (RCA) incidents assigned via ISM/Maximo

ticketing system.

Applying patches and running weekly reboots

Performing troubleshooting of server OS issues

Performing troubleshooting and replacement of server hardware

Responding to problem tickets and changes through ManageNow and Maximo

Installing and configuring IBM Director, Tivoli TSM, TCIM, Symantec Endpoint Protection

WELLPOINT, Empire Blue Cross and Blue Shield, Yorktown Heights, NY Apr 2002 – July 2009

System Administrator

Responsibilities:

Configure, deploy and rebuild HP and Dell Windows servers for 5 sites

Apply needed server OS patches hardware firmware

Responding to government Nexus security audits eliminating server vulnerabilities

Managing Active Directory containers and applying polices for Servers, PC’s, and Laptops for my 5 sites.

Maintain server backup environment for 5 sites including requested restores, weekly offsite storage process to Iron Mountain

Perform troubleshooting for desktops, laptops and servers

KEVIN A. SMITH PAGE THREE

Install and configure applications and macros.

Day to day network switch maintenance, enabling and disabling ports, VLAN changes, speed changes, etc.

Manage phone vendors: Frontrunner Services

Maintain desktop and laptop environment, including configuration and reconfiguration and software installations.

Configure and deploy new PCs.

Assist in site closings and openings of district offices.

Accomplishments include but are not limited to the following:

Opening of new site in Hawthorne, NY. Responsible for all Server builds, mounting of network equipment, patching of cubes to patch panel.

Closing of district sites, retiring of equipment, moving data and functions to other sites.

Upgraded 70+ servers from Windows NT4 to Windows 2000

Upgraded 50+ servers from Windows 2000 to Windows 2003

Windows 2000 Upgrade (Project Lead, managed and implemented): upgraded 280+ desktops and laptops; Deployed 100+ desktops: configured and deployed 40+ laptops

Windows XP Upgrade (Project Lead, managed, and implemented) upgraded approximately 300 desktops and laptops; configured and deployed 110+ desktops and laptops; upgraded file and print servers from NT4 server to Server 2003

Ethernet Upgrade (Project Lead, managed, and implemented): in conjunction with Enterprise Data team, performed information gathering, analysis and planning; removed Token Ring NICs

and changed cabling and drivers on 400+ desktops and laptops; disconnected/cut 380+ Token Ring cables and connected cabling from Ethernet switch to Token Ring patch panel using custom baluns

IBM, Fishkill, NY Nov 2001 – Apr 2002

Help Desk – AstraZeneca Account

Maintained desktop and laptop environments

Performed troubleshooting of remote desktop and laptop

Installed and configured applications

GOLDENROM, Canonsburg, PA Aug 1997 – Oct 2001

System Administrator

Upgraded clients and servers

Maintained desktop, laptop and server environments

Maintained server backup environment

KEVIN A. SMITH PAGE FOUR

TECHNICAL EDUCATION

MCSE Certified in Windows NT Server and Workstation 4.0, Windows NT

in the Enterprise, Networking Essentials, TCP/IP, and SQL Server.

NCE Group Inc. Feb – Sep 2000

Wappinger Falls, NY

Windows Server 2003 and XP Administration, Active Directory, and Security Design

HOTT - Hands On Technology Transfer, Inc. Sep – Oct 2007

Albany, NY

MCITP: Server Administrator 2008 & Enterprise Administrator 2008, Cisco CCNA

Certifications

Training Camp May 2009– March 2010

Bushkill, PA

VMware 4.1

Training Camp November 2010

Orlando, FL

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