Personal Care Project Management

Rutu Patel, MHA

Lansdale, Pa LinkedIn 570-***-**** ad5od9@r.postjobfree.com

WORK EXPERIENCE

Commonwealth of Pennsylvania Scranton, PA

Community Resource Coordinator Jun 2023 – Current

● Orchestrated on-site evaluations for over 75 personal care home facilities, identifying critical resource gaps and implementing tailored solutions to address challenges effectively.

● Spearheaded the development of impactful PowerPoint presentations for regional risk management gatherings, emphasizing key concerns, sharing essential resources, and advocating for increased collaborative efforts.

● Acted as a liaison between local community organizations, including county MH/ID programs and Area Agencies for Aging, to devise and deliver customized training sessions for personal care homes. Achieved a 40% increase in their ability to provide resources and support to individuals in need.

● Conducted needs assessments to identify gaps in available resources, leading to the implementation of targeted initiatives to address specific community needs.

Robert Wood Johnson University Hospital Hamilton Hamilton Township, NJ Intern Jun 2022 – Dec 2022

● Managed the successful execution of 9 concurrent projects, employing effective task prioritization and delegation strategies to ensure favorable project outcomes.

● Contributed to improved departmental performance by assisting in the development and execution of strategic initiatives aligned with organizational goals.

● Conducted in-depth research and analysis on healthcare policies and regulations, ensuring compliance and implementing best practices for project management, change management, patient rounding, and other engagement tools. The Univeristy of Scranton Scranton, PA

Graduate Teaching Assistant Aug 2021 – May 2022

● Evaluated assignments and exams, delivering detailed feedback to students, and offering constructive suggestions for improvement.

● Contributed to the development of instructional materials, lesson plans, and assessments, displaying a commitment to delivering high-quality educational experiences.

● Supported faculty through administrative tasks, including setting up and maintaining course websites and managing class-related email correspondence.

Shantiniketan Adult Day Care Dickson City, PA

Intern Jan 2022 - May 2022

● Executed mandatory employee training programs, ensuring comprehensive skill development and adherence to organizational standards.

● Facilitated the development and implementation of engaging activities and programs for adults in the daycare setting, fostering cognitive stimulation, social interaction, and emotional well-being.

● Enhanced processes and operational efficiency by 50%, implementing strategies to improve the patient experience and ensure regulatory compliance in healthcare settings.

EDUCATION

The University of Scranton Scranton, PA

Master of Health Administration

The University of Scranton Scranton, PA

Bachelor of Science, Health Administration

• Minor is Business Administration

CERTIFICATION

• Lean Six Sigma Green Belt – Rutgers University

• Certified Scrum Master – Six Sigma Global Institute SKILLS

Analytics. Patient registration, Epic, Customer Service, Payment Collection, Operational Support, Casper Report. Record Keeping / Data Entry, Reporting / Documentation, Office Management, Project Management, Microsoft Excel, PowerPoint, Note, Word, Project, Cultural Competence, Volunteer Management, Problem Solving, Database Management, Resource Coordination, Community Engagement.

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